OneMoeSet Training Policy

Session Duration:

All personal training sessions are one hour. Trainings may also be 30 minutes in length and will count for half of a session (not applicable on a Personal Training Introduction Purchase, Single Session purchase, or Partner package purchases).

Attire:

Come prepared to each training session in proper workout attire and footwear (shorts, gym pants, T-shirt, sweatshirt, supportive sneakers). Participants arriving unprepared for their training session will lose the session.

Late Policy:

Clients are responsible for arriving on-time to their training sessions. Trainers are obligated to wait only 15 minutes (10 minutes for 30-minute sessions). After 15 minutes (10 minutes for 30-minute sessions), the trainer is not required to lead the remaining time of the session and the session may be lost.

Cancellation Policy: 

Clients are asked to call/text 12 hours in advance of the scheduled training session. You will be charged for appointments cancelled with fewer than 12 hours notice. Failure to contact in time will result in a session loss.

Package Expiration/Refund Policy (Paid-in-Full):

Individuals registering for personal training must complete all personal training sessions by the end of the client’s eligibility to participate in the program (current IMA membership) or by the expiration date of the training package, whichever comes first. All personal training packages expire six (6) months from the date of purchase. All packages are non-refundable/non-transferable.

Signing this form means you understand/accept terms of agreement.