Bylaw/Rule Violation Complaint

Your Name*

First NameLast Name

Your Phone Number*

Please enter a valid phone number.

Your Email Address*

example@example.com

Your Unit / House number*

As set out in the Strata Property Act, Section 36, this document, and the information contained there in may be released.

Details of Compliant

Describe the violation including type, time, and location.
(Please note that if no bylaw/rule is violated, the Strata Corporation cannot take action. Insufficient or incomplete information may result in delay, or the complaint not being acted upon.)

Description

Identify Bylaw/Rule No. Violated

Name of Violator (if known)

First NameLast Name

Unit / House Number of Violator

Date when violation happened

MonthDayYear

Time when violation happened

Hour Minutes

AM/PM Option

REPEAT OFFENCE? (i.e. Is this the first time you have filed a complaint against the above alleged violator?)

YESNO

You may upload files such as; Video(mp4,mp3 format), audio, images, supporting documents that will help you prove your claim.

Bylaw/Rule Violations Complaint Protocol

Section 135 of the Strata Property Act holds the Strata Corporation responsible for enforcing the strata bylaws/rules. To assist the strata corporation in the enforcement, bylaw/rule complaints must be in writing. To assist residents who are initiating complaints of bylaw/rule violations, please note the following:

1) Refer to strata bylaws and rules to ascertain that a bylaw/rule violation has occurred. If there is no applicable bylaw/rule violated, the Strata Property Act does not allow the Strata Corporation to take action.

2) Please complete all sections of the “Bylaw/Rule Violations Complaint Form” otherwise the process may be delayed, or the complaint may not be acted upon. Ensure that the house number from which you believe the alleged violation has occurred is correct. Submit this form to the Strata Council by putting it in the Suggestion Box in the Clubhouse.

3) Upon receipt of the Complaint Form, contact may be made by the Strata Council with the alleged violator to review the alleged violation and to confirm whether or not a valid bylaw/rule has been violated.

4) Should the initial telephone/personal contact not result in a satisfactory resolution of the alleged bylaw/rule violation, then a formal “Bylaw/Rule Violation Warning Letter” may be sent requesting cooperation in resolving the bylaw/rule violation.

5) Should this “Bylaw/Rule Violation Warning Letter” not result in the resolution of the bylaw/rule infraction, then a second stronger letter, outlining the consequences of not conforming to the bylaws and rules, may be sent.

6) Allow sufficient time for the telephone call and various warning letters to be received and complied with (approximately 3 weeks). If the same bylaw/rule infraction occurs again, please complete another Complaint Form and mark the box identifying this as a repeat offence. Submit this form to the Strata Council by putting it in the Suggestion Box in the Clubhouse.

7) Upon receipt of the Complaint Form your Strata Council will investigate and, if necessary, a “Bylaw/Rule Violation Fine Letter” may be issued. Section 135 of the Strata Property Act allows the recipient the right to request a hearing before council.

Signature (full name)*

Please verify that you are human*

Bylaw/Rule Violation Complaint Form