TERMS OF ENGAGEMENT
Thank you for choosing Pacific Northwest Tax Service to assist you with your 2023 tax return preparation. This letter confirms the terms of our engagement with you and outlines the nature and extent of the services we will provide.
We will prepare your 2023 federal, state, county, and city income tax returns. We will depend on you to provide the information we need to prepare complete and accurate returns. We may ask you to clarify some items but will not audit or otherwise verify the data you submit. Tax organizers are available on our website at www.pnwtax.com. We encourage you to use these organizers to help you collect the data required for your return. Our staff can also provide you with paper copy of the organizer if you request one.
Tax Return Preparation Procedures
To help ensure we deliver you with the best possible service, it is important that you understand the procedures involved in the preparation of your return which are as follows:
Step 1. Payment of retainer and setting of completion date. Our priority is to complete your tax return in a timely manner, while maintaining high standards of care and professionalism. We begin this process by scheduling a tax return completion date. For most clients this is the date that you will meet with your tax preparer to review and finalize your tax returns.
You can attend your appointment, in-person, via Teams Video Meeting, or by telephone. If you do not want to meet with your tax preparer, you can expect to receive an email on the date of your appointment that will provide instructions for reviewing and finalizing your tax return.
At the time we set your appointment we will collect a non-refundable retainer of $300. The retainer is applied towards the cost of preparing your tax return.
Step 2. Tax document delivery: We require you to deliver your tax documents and other relevant information to us at least one week prior to your appointment. You may deliver documents to us by dropping them off at our offices, by uploading them to our SecureFilePro portal system or by mail/delivery service.
Our staff will contact you if we do not receive your documents in a timely manner so that we can reschedule your appointment to a later date when are able to provide us with all your documents far enough in advance for our staff to be able to properly review, analyze and prepare your return prior to your tax return appointment.
Step 3. Analysis and preparation: Prior to your tax appointment, we will review and analyze the tax documents and other information you have provided to us. Our staff will contact you via email or phone to request additional information or documentation that we need, and to ask questions to clarify the information we already have.
Step 4. Tax Return Appointment: Your tax return interview will provide you and your tax preparer the opportunity to:
- Ask and receive answers to any questions either of you might have.
- Review your tax return. If you are attending the appointment via video conference, your preparer will be able to review a draft copy of your return via screen share.
- Your preparer will upload a draft copy of your return to your secure portal for you to review. If you prefer to review a paper copy of your draft return, you can request one and then stop by our offices to pick it up at a later time.
- If your return is ready to finalize, your preparer may send you signature documents and invoice to you electronically.
Step 5. Signing Your Return: After your appointment, you should carefully review your draft return and notify your preparer of any required changes you believe should be made. It is especially important to advise your preparer of incorrect names, addresses, tax identification numbers, or bank routing and account numbers. You should also ensure that income and deduction amounts seem accurate.
Both you (and your spouse if filing jointly) must sign the following forms before we can electronically file your return:
- Form 8879 (E-File Authorization Form).
- Pacific Northwest Tax Service Engagement Letter.
- Direct Deposit and/or ACH Payment Authorization (if you have elected to receive your refund or pay your taxes directly from your bank account)
- Due diligence forms may need to be signed for taxpayers receiving certain tax benefits such as the earned income credit, child tax credit or head of household filing status.
- State 8879, 8453 or other e-sign authorizations may also need to be signed for certain state returns.
Dropbox Sign e-signing procedures. Use the Dropbox Sign, e-signature service which allows you to authenticate and sign your return from your computer or smart phone. The following rules apply to e-signing your return:
- Look for an email from Dropbox Sign.
- Your access code password for e-signing signing your return is your full 9-digit SSN typed in the following format (000-00-0000).
- Joint filers receive and sign e-sign documents in separate emails. Taxpayer and spouse will each use your own SSN.
Signing at our offices. You may sign paper forms at our offices if you prefer. Your tax preparer will print the required forms and have them made available to you at the front desk. Please have your photo ID ready to show our staff.
COVID Protocols. To protect our staff from illness during the stressful tax season, we ask you NOT to enter our offices if you have a cold or are feeling any symptoms of illness.
Step 6. Payment of Tax Preparation Fee. Your tax preparation bill must be paid before we finalize and electronically file your return. You can pay your invoice in any of the following ways:
- Authorize.net e-invoice allows you to pay your bill online.
- Phone into our offices with your credit or debit card.
- In-person at our offices with debit or credit card.
Paying by check. We do NOT generally accept payments via check. If you must pay by check, we hold your return for several days prior to electronically filing it with IRS and state. Once we determine that payment has cleared your bank account, we will EFile your return and inform you that our services are completed.
Step 7. Tax Consultant Review and Error Check. After you have signed Form 8879 and paid your tax preparation fees, your return will be routed to our processing department where it will be error-checked. If significant errors are discovered, your preparer will contact you to notify you of the errors. You will be provided with a corrected copy of your return, and you will be asked to sign a new Form 8879 which you will need to sign and return to us before we will file your return.
Step 8. E-filing and Finalization of Return. When review of your return is completed by our Designated Consultant, your return will be electronically filed with the IRS and applicable state(s) and local government(s). After your return(s) are accepted by the IRS, state, and local governments (where required), our front desk staff will contact you to notify you by phone, email and/or text message that your return has been finalized.
Step 9: Delivery of tax return & return of original documents. Unless you request otherwise, we will provide you with an electronic and paper copy of your tax return that will be uploaded to your secure portal. If you delivered paper tax documents to our offices, you may stop by our offices to pick them. If you would like to receive a paper copy of your tax return, please notify your tax preparer. There is an additional $30 charge for providing you with a paper copy of your return.
Our front desk staff will contact you via phone and/or e-mail message to notify you paperwork is ready for pickup. You can stop by our offices during normal business hours to pick up your documents. Any documents not picked up within 4 years will be destroyed.
Accounting services
Pacific Northwest Tax Service offers bookkeeping, accounting, and payroll services for small business. These services are offered separately from our tax preparation services and are not included in the cost of preparing your return. The hourly rate for bookkeeping and payroll is $110/hour outside of tax season and $300/hour during the tax season. Complex accounting services performed by our senior accounting staff or CPA, are billed at a rate of $350/hour. Our work will not include procedures to find defalcations or other irregularities. Accordingly, our engagement should not be relied upon to disclose errors, fraud, or other illegal acts, though it may be necessary for you to clarify some of the information you submit. We will, of course, inform you of any material errors, fraud, or other illegal acts we discover.
Unclear law
Should we encounter instances of unclear tax law, or of potential conflicts in the interpretation of the law, we will outline the reasonable courses of action and the risks and consequences of each. We will adopt, on your behalf, the reasonable alternative that you select.
Penalties for late payment of tax
You are solely responsible for making timely payment of taxes that you owe. The law imposes penalties when taxpayers underpay or make late payment of their tax liabilities (amounts owed) including:
- Estimated tax penalty: If you underpay taxes during the year, you can be assessed an estimated tax penalty.
- Late payment penalty: If you pay taxes after the April 15 filing deadline, you can be assessed late payment penalties, late payment penalties and interest on amounts you owe.
Filing deadline and extensions
The filing deadline for your 2023 return is April 15, 2024. You may apply for an extension by filing Form 4868 on or before April 15, 2024.
IMPORTANT: An extension of time to file does not give you more time to pay your tax. You are solely responsible for paying your tax on time. You should remit any amount you owe by April 15, 2024, with your timely filed Form 4868. You may also pay taxes owed online with the IRS and your state.
Price Schedule
We generally charge a flat fee for each form and worksheet that is included with preparation of your tax return. A time charge may apply for additional bookkeeping or consulting services. Our fee for preparing your returns will be based upon the Price Schedule posted in our offices. More information about our pricing can be found on our website at https://www.pnwtax.com/1040-individual-tax-return-pricing.
Return and retention of original documents
We will return your original records to you at the end of this engagement. You should securely store these records along with all supporting documents, canceled checks, credit card statements, etc., as these items may later be needed to prove completeness or accuracy of your return. We will retain copies of your returns, W-2s and certain other required documents for a minimum of 4 years, after which these documents will be destroyed.
End of Engagement
Our engagement to prepare your 2023 tax returns will conclude with the delivery of the completed returns to you (if paper-filing), or your signature and our subsequent submittal of your tax return (if e-filing). If you choose not to e-file your returns or are not able to e-file your returns with our office, you will be solely responsible for filing the returns with the appropriate taxing authorities. We will not mail paper returns to the government for you. Review all tax-return documents carefully before signing them.
Identity theft alert and use of secure portal
The IRS strongly advises all taxpayers to avoid sending valuable personal information via email. Cyberthieves routinely target tax return preparers, banks, medical offices, and other businesses that store confidential information that can be used to steal your identity. We are committed to the protection of your information and therefore maintain the following policies for security reasons:
- We will not email copies of your tax return to you, and we strongly advise that you do not email your valuable information to your tax preparer.
Instead, we request that you use our SecureFilePro cloud-based portal. The portal allows you to send and receive information in a secure environment. Information on how to use the portal is found on our website at www.pnwtax.com. Click on the User Instructions link in the upper left corner of the landing page. Your tax preparer will set up Portal access for you at your request.
- We do not mail copies of returns; however, we will arrange for signature delivery via UPS or FedEx for an additional charge of $80.
Affirmation and acceptance of terms
To affirm that this letter correctly summarizes your understanding of the arrangements for this work, please sign this letter in the space below.