Please fill out this warranty form for your warranty claim to be assessed.
Please note that this information may be provided to the manufacturers to make an assessment of the claim. You will then be directed via email correspondence to next steps which may include:
- Request for video of function
- Return of item for physical assessment
- Repair of product
- Replacement of product
- Refund for product
As per Australia Consumer Law, return shipping labels will be provided where required. Please refer to https://superpharmacyplus.com.au/returns for more information.
In most instances, where you experience an issue with a product that comes with a manufacturer’s warranty, the manufacturer will be able to provide a faster assessment and remedy. Many manufacturers will have dedicated support centres with access to more detailed knowledge on their respective products, in addition to better access to spare parts.