PJ04 - Job Description - Carer
Job Title : Carer
Reports to: Senior Carer/ Nurse
Job Overview:
To provide care in accordance with best practice and legislative requirements, reflecting policies and procedures and agreed standards under the direction of the Senior Carer/Nurse
To support and enable Service Users to maintain skills and personal interests whilst delivering person-centred care unique to each individual
To maintain skills at a current level, undertake such training and development as required from time-to-time to maintain and progress knowledge
Location:
Curant Care Bexhill, but you may be required to work from other locations at the discretion of the company and with appropriate notice.
Working Hours:
5 days over 7-day period, with varying shift patterns as agreed with the manager.
Role Specific Duties:
Ensure Service Users are at the heart of care delivery and their wishes and preferences enhance their wellbeing
To contribute to the efficient running of the service Support Service Users to maintain their relationships and connections with the local community
Ensure Care Plans and other information about how to support Service Users are followed
Be responsible for informing the Senior Carer/Nurse of any changes in the needs of Service Users
Be responsible for promoting and safeguarding the welfare of those individuals they support
Working with others:
Develop effective working relationships with other employees within Curant Care
Work in cooperation with members of the multi-disciplinary teams to maximise opportunities for Service Users
If desired by the Service User, maintain and develop relationships with family, friends and other people important in their life
Leading by Example:
Seek opportunities for personal and professional growth
Be a role model for other carers and be an ambassador for the service
Be professional, polite and reasonable at all times
Personal Responsibilities:
Knowledge of, and work within, the Fundamental Standards
Understand the regulatory framework that governs the service, including the role of CQC and their requirements
Commit to achieving the relevant qualifications commensurate with the role
Attend statutory training and any other training as directed by management
Understand and follow all policies and procedures relevant to the role
Be open to learning opportunities
Proficient Written Skills
Maintain all Care Plans/care records in accordance with Curant Care policy
Leadership Skills
Ability to induct and orientate new employees to the job role and service
Provide Service Users with support/assistance as they accomplish daily tasks, including bathing, eating, dressing, grooming and using the bathroom
Communicate any problems, concerns or changes to Service Users' family members as needed
Communication Skills
Carers must build rapport with Service Users by establishing personal connections and showing interest in their lives
Carers must be able to communicate effectively with Service Users
Carers must have the communication skills to inform colleagues, management and professionals about the needs of Service Users
Problem-Solving Skills
Carers need to be able to adapt and address situations quickly
Plan, develop, implement and assess approaches to promote health and well-being, whilst recognising and reporting situations where there might be a need for protection
Working together
Involve Service Users, family, external agencies & colleagues
Speak up when things go wrong
Respect and Dignity
Understand person-centred care and can demonstrate treating people as individuals and respecting choices
Promoting independence and encouraging appropriate risk taking
Everybody counts
Ensuring no one is discriminated against or excluded
Understand human rights and impact on care delivery
Facilitating people to ‘speak up’ about concerns and acting upon them
Commitment to Quality of Care
Striving for quality in everything we do recognising and understanding what quality in care means for people using the services
Being accepting about criticism and focusing on improvement
Being open to new opportunities for learning and identifying the limits of skills and knowledge
Compassion
Treating people with kindness
Understanding the importance of empathy in all areas of employment
Understanding the values of others and always providing a caring service
Improving Lives
Focus on how things could be done better and sharing ideas
Understanding of wellbeing and what is important to people using theservice
Improving outcomes for people
Ensuring appropriate services are provided for people using the services