Safe Haven Sussex CIC Feedback Survey

Safe Haven Sussex CIC Feedback Survey

Referrer Feedback

Landlord Feedback

Resident Feedback

Move On Feedback

Which of these best describes your connection with Safe Haven Sussex?

Today's Date

Date

Name

You can choose to remain anonymous

Would you like to be contacted to discuss your feedback?

YesNoOther

Email

example@example.com

Contact Number

Company's purpose and leadership

Rows	Very Poor	Poor	Average	Good	Very Good	N/A
Company's values
Company's mission
Company's vision
Senior Leadership

Please provide any relevant comments regarding your ratings above.

General Feedback

Please provide any relevant comments regarding your ratings above.

Have you had a particularly good or bad experience with a specific staff member or department that you would like to share?

Are sufficient efforts made to get opinions and feedback about the service and how we can improve?

YesNoOther

Comments

Would you recommend Safe Haven Sussex to people requiring our service?

YesNoOther

Making Referrals

Rows	Very Poor	Poor	Average	Good	Very Good	N/A
The Referral Form
Contact with the Referrals Coordinator
The Referral Process

Any additional feedback about the referrals process:

Upkeep of Properties

Rows	Very Poor	Poor	Average	Good	Very Good	N/A
Safe Haven Sussex's management of the properties
Condition the properties are kept in
Condition the properties are returned in

Have you ever had any concerns with Safe Haven Sussex's management of your property?

YesNoOther

Would you recommend Safe Haven Sussex to other Landlords?

YesNoOther

Resident Feedback

Rows	Very Poor	Poor	Average	Good	Very Good	N/A
The Accommodation
The Support
The Staff

Support Coordinator Name

Any comments regarding the support you have received:

Any comments regarding the accommodation:

What best describes your move-on?

Have you gained employment?

YesNoOther

Please provide some feedback regarding the move-on process and what support you received, such as applications for grants, and funds, and seeking accommodation

Is there anything we could be doing better?

Is there anything we could have supported you more with?

Please provide any other additional feedback

If you would like a short testimonial to appear on our website please write it here:

Overall Rating of Safe Haven Sussex CIC

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Office Environment/Atmosphere

Communication

Professionalism

Responsiveness

Helpfulness