Safe Haven Sussex CIC Feedback Survey
Which of these best describes your connection with Safe Haven Sussex?
Please Select
Current Resident
Previous Resident/Leaving the service soon
I have been referred but not accommodated
Landlord
Stakeholder/Other Service/Have Mutual Clients
Local Authority
Referrer
Neighbour
Other
Today's Date
-
Day
-
Month
Year
Date
Name
You can choose to remain anonymous
Would you like to be contacted to discuss your feedback?
Yes
No
Other
Email
example@example.com
Contact Number
Company's purpose and leadership
Rows
Very Poor
Poor
Average
Good
Very Good
N/A
Company's values
Company's mission
Company's vision
Senior Leadership
Please provide any relevant comments regarding your ratings above.
General Feedback
Rows
Very Poor
Poor
Average
Good
Very Good
N/A
Office Environment/Atmosphere
Communication
Professionalism
Responsiveness
Helpfulness
Please provide any relevant comments regarding your ratings above.
Have you had a particularly good or bad experience with a specific staff member or department that you would like to share?
Are sufficient efforts made to get opinions and feedback about the service and how we can improve?
Yes
No
Other
Comments
Would you recommend Safe Haven Sussex to people requiring our service?
Yes
No
Other
Referrer Feedback
Making Referrals
Rows
Very Poor
Poor
Average
Good
Very Good
N/A
The Referral Form
Contact with the Referrals Coordinator
The Referral Process
Any additional feedback about the referrals process:
Landlord Feedback
Upkeep of Properties
Rows
Very Poor
Poor
Average
Good
Very Good
N/A
Safe Haven Sussex's management of the properties
Condition the properties are kept in
Condition the properties are returned in
Have you ever had any concerns with Safe Haven Sussex's management of your property?
Yes
No
Other
Would you recommend Safe Haven Sussex to other Landlords?
Yes
No
Other
Resident Feedback
Resident Feedback
Rows
Very Poor
Poor
Average
Good
Very Good
N/A
The Accommodation
The Support
The Staff
Support Coordinator Name
Any comments regarding the support you have received:
Any comments regarding the accommodation:
Move On Feedback
What best describes your move-on?
Please Select
Private Rental
Housing Association
Social Housing
Over 55's
Sheltered Housing
Another Service
Living with relatives
Living with partner
House Share
Relocating
Emergency Accommodation
Other
Have you gained employment?
Yes
No
Other
Please provide some feedback regarding the move-on process and what support you received, such as applications for grants, and funds, and seeking accommodation
Is there anything we could be doing better?
Is there anything we could have supported you more with?
Please provide any other additional feedback
If you would like a short testimonial to appear on our website please write it here:
Overall Rating of Safe Haven Sussex CIC
1
2
3
4
5
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