TELEMEDICINE PATIENT CONSENT
OUR PROVIDERS DO NOT ADDRESS MEDICAL EMERGENCIES. DO NOT PROCEED WITH CLINICAL SERVICES USING THE HENRY MEDS PLATFORM IF YOU BELIEVE YOU ARE HAVING A MEDICAL EMERGENCY. IF YOU BELIEVE YOU ARE EXPERIENCING A MEDICAL EMERGENCY, YOU SHOULD DIAL 9-1-1 AND/OR GO TO THE NEAREST EMERGENCY ROOM.
PURPOSE:
The purpose of "Telemedicine Consent Form" is to get the patient's consent in order to participate in appointments of telemedicine cares.
You are reviewing and acknowledging this Telehealth Informed Consent because you are seeking Healthcare Services utilizing telehealth technologies with My Whole Health Solutions.This Telehealth Informed Consent does not modify or supersede any Terms of Use, Privacy Policy, or Notice of Privacy Practices of My Whole Health Solutions or the Providers, rather it supplements these terms and documents. By creating an account, starting a consult, clicking “get started,” checking a related box to signify your acceptance, or using any other acceptance protocol presented through the My Whole Health Solutions Platform, you indicate that you have reviewed the risks as described herein of receiving services utilizing telehealth technologies and consent to receiving the services. A record of this Telehealth Informed Consent is maintained in the files and records of the applicable Provider delivering your services, and your on-going participation in services with the My Whole Health Solutions Medical Group using telehealth technologies serves as an on-going acknowledgement of your acceptance of this Telehealth Informed Consent and updates at such time the representations you provide herein.
The medical information related to history, records and tests of the patient will be discussed during the telemedicine appointment with video and audio.
ACCESS:
The patient accepts that he/she needs access to PC, laptop, or mobile device and a good internet connection in order to have an efficient telemedicine appointment.
PATIENT RIGHTS:
The patient can withdraw his/her consent at any time and can ask the questions related to telemedicine appointments and technical requirements for telecommunication.
PATIENT ACKNOWLEDGEMENTS:
By accepting this Telehealth Informed Consent, you acknowledge you understand and consent to the following:
1). You have reviewed this Telehealth Informed Consent carefully, and understand there are risks, limitations, and benefits of utilizing telehealth.
2). You understand that the electronic nature of the telehealth services means that there is a greater risk to the privacy of my health information.
3). In most, if not all cases, my Provider may be a nurse practitioner or physician assistant and not a physician.
4). Persons may be present during the telehealth visit other than my Provider in order to operate the telehealth technologies and/or for language translation assistance, if requested. If another person is present during the telehealth visit, I will be informed of the individual’s presence and his or her role.
5). I understand that information I provide as part of any telehealth offering is viewed as accurate, true, and complete.
6). I understand that in certain instances, and in compliance with applicable law, my Provider may determine that it is appropriate to provide my Healthcare Services asynchronously via store-and-forward technology. In such instances, my Provider and I will communicate electronically through the DOXIMITY/DOXY.ME platform and not via telephone or video. I agree that if my provider makes that determination, I would like to receive Healthcare Services in this manner.
7). I understand that there is no guarantee that I will be given a prescription and that the decision of whether a prescription is appropriate will be made in the professional judgment of my Provider. I understand that while the use of telehealth may provide benefits to me, no such benefits or specific results can be guaranteed, and my condition may not improve.
8). I understand there is a risk of technical failures during the telehealth encounter beyond the control of Colchis Medical Group and my Provider(s)
I AGREE TO HOLD HARMLESS MY WHOLE HEALTH SOLUTIONS AND ITS EMPLOYEES, CONTRACTORS, AGENTS, DIRECTORS, MEMBERS, MANAGERS, SHAREHOLDERS,OFFICERS,REPRESENTATIVES, ASSIGNS, PREDECESSORS, AND SUCCESSORS, INCLUDING WHOLE HOME HEALTH AND MY WHOLE HEALTH SOLUTIONS AND ITS EMPLOYEES, CONTRACTORS, AGENTS, DIRECTORS, MEMBERS, MANAGERS, SHAREHOLDERS, OFFICERS, REPRESENTATIVES, ASSIGNS, PARENTS, PREDECESSORS, AND SUCCESSORS FOR DELAYS IN EVALUATION OR FOR INFORMATION LOST DUE TO SUCH TECHNICAL FAILURES.
9). I understand that certain diagnostic testing services, including laboratory products and services offered through the Adonis Health Platform to support the Healthcare Services of Providers, may contain defects, including ones which may limit functionality or produce erroneous results, any or all of which could limit or otherwise impact the quality, accuracy and/or effectiveness of the medical care or other services that I receive from my Provider(s).
10). I understand the My Whole Health Solutions company makes available a specific set of services and I may need to seek other resources for my other health needs. There is no guarantee that I will be approved for treatment by a Provider. My Provider reserves the right to deny care for any reason if, in the professional judgment of my Provider, the provision of the services, including when provided via telehealth is not medically or ethically appropriate.
11). I understand that by using the My Whole Health Solutions Health Platform I am not always speaking or messaging with my Provider in real-time, and there may be a delay before my messages or information is reviewed. I understand that I must check my email, and the provided Health Platform for messages because this is the way that my Provider will communicate important information to me. I understand that if I do not check the Adonis Health Platform regularly, then my services may be delayed.
12). I understand that I have the opportunity to discuss the use of telehealth, including the Healthcare Services, with my Provider(s), including the benefits and risks of such use and the alternatives to the use of telehealth. I have the right to withdraw my consent to the use of telehealth in the course of my care, without prejudice to any future care or treatment and without risking the loss or withdrawal of any health benefits to which I am entitled, but I understand that the Providers who provide Healthcare Services do not offer in-person treatment.
13). I understand that I have access to my medical record pertaining to the Healthcare Services of Providers in accordance with applicable laws and regulations and that my primary care provider, or other treating provider, may obtain copies of my health and wellness information with my consent.