ISP $300 NDC Form Logo
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  • New Development Charge

    Please only complete this form if you have
    been asked to via official notification.
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  • New Development Charge

    Please read carefully
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  • This charge only applies if you fulfill the conditions below.

    If the location has never been connected to the internet before, the network provider (not us) will charge a $300 New Development fee.

    This is not our fee, rather it is by the network provider & applies to all new connections on any network (NBN, Fibercorp, Opticomm, TPG, Etc).

    How will I know if this applies to me?

    When you complete this form, Alpha will check if this applies to you. We'll notify you if a the charge is required and once it's received we'll connect your network.

  • What Is a New Development Charge?

    When a company such as NBN Co, LBNCo, Opticomm or Supanetworks builds infrastructure into an new greenfield or brownfields location they are permitted to charge a one-time New Development Charge (NDC) to contribute to the cost of this work. This charge is levied to the first person to activate an internet service at an address.

     

    Where can I find out more information on the fee?

    https://www.nbnco.com.au/develop-or-plan-with-the-nbn/new-developments/government-policy-for-new-developments

     

    Does Alpha profit from the New Development Charge?

    Alpha passes on the NDC strictly at cost and does not profit from the NDC.

     

    Can I negotiate on the New Development Charge?

    Unfortunately, as the fee is charged to us we are unable to waive or discount the fee. Any NDC must be paid before we can order the internet connection.

     

    I am renting, is the landlord responsible for the New Development Charge?

    While you may wish to raise the cost of the NDC with your Landlord or Real Estate Agent, we will require you to make payment on the fee to us before we can proceed with your order. We are unable to communicate or negotiate with a third party about the NDC.

     

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    New Development Charge Product Image
    New Development ChargeThe New Development Fee is a one-off, industry-standard fee that is charged on the initial connection of a new premises to fibre-ready internet in Australia.
    $300.00AUD
      
    Total
    $0.00AUD

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  • Payment Processing Details

    This payment will be temporarily "ON HOLD" on your credit card until we finalise your order. If you choose not to sign up with Alpha before completing the connection, the funds will be released and not charged.

    The card details provided at sign-up will be used for monthly charges automatically. To opt out of this and instead choose manual payments or EFT, email accounts@alpha.net.au after receiving your first invoice.

    For credit/debit card updates, please email us at accounts@alpha.net.au.

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