Our Order Process:
- Step 1: Select Product: You found a product you can’t live without? Select the product by simply clicking the “Request Pricing” Button from the product page.
- Step 2: Complete Order Form: After selecting the product, you will be redirected to an Order Form where you can make customizations if available or make additional comments/notes on your order.
- Step 3: Receive Quote from our Team: After receiving your Order Form, one of our factory trained technicians will contact you to confirm order specifications. They will then generate a quote with the final pricing.
- Step 4: Process Payment: Once you review the quote from our team, upon your approval, we will send you a link to pay your Order Invoice online.
- Step 5: Process Order: When payment has been received, our technicians will begin working on fulfilling your order. A representative from our team will send updates on the orders progression.
- Step 6: Receive Order: When filling your order form you will decide whether you would like your order shipped or available for pickup. If you choose to have it shipped, our technician will go over shipping and installation prices and procedures with you. Orders for pickup will be picked up from our factory location.
Have a question about your order? Questions are expected and encouraged as they are a crucial part of meeting your expectations. If you have any questions our team is happy to help! Give us a call at 859-231-6492 Ext:116 or shoot us an email at orders@myhousewarmings.com and we will work with you to answer those questions.