Job Description
Automated Retail Commerce is an eCommerce development firm and is responsible for helping our clients achieve success in eCommerce!
Our agency services include finding products, listing products and managing the storefront activity for our clients while they're hands free.
This position will be reporting to our Chief of Operations.
Our team takes execution seriously — we view Operations as the glue that holds the company together.
This role consists of fielding requirements from internal teams, analyzing + designing business processes, and implementing suggested changes across the organization’s infrastructure.
Attention to detail & a love for “getting it to work right” are a must.
We're looking for an expert operations specialist that has the following requirements / skills for the job.
Position Objectives + Responsibilities
- Maintains health of company infrastructure across CRM + automations.
- Creates automations inside platforms and familiar with Zapier.
- Creates segmented lists for efficient marketing + sales activities.
- Manages automated workflows inside of CRM + email autoresponder.
- Monitors cleanliness of CRM + data across company infrastructure.
- Incorporates specific requirements set forth by internal stakeholders — does not build just to build.
- Meets the needs of internal teams on timely basis.
- Proactively communicates status of projects & tasks to internal teams.
- Brings strategic insights to Leadership team on design improvements.
Software Skills + Knowledge
- CRMs: Close, Hubspot, GHL, etc
- Email Autoresponders: Active Campaign, ConvertKit, etc
- Funnel + Web Page builders: ClickFunnels, Webflow, etc
- Automation softwares: Zapier, Make, etc
- Landing page builders: ClickFunnels, Webflow, etc
- Dashboard + Tracking: Hyros, Plecto, Looker Studio, etc
- Google Sheets / Excel
- Bonus: Python or Javascript
Requirements/Expertise
- 1 year of digital automation consulting or agency experience
- Familiar with the finance and the eCommerce space
- Understanding of sales funnels + marketing objectives
- Business analysis experience, gathering requirements + determining needs for build outs
- Superior project management skills to keep projects moving + removing task blockers
- Knowledge of systems design + impacts of process design choices
- Expertise in building automations to match systems designs
- Familiar with how data can be passed between applications & softwares
- Can communicate statuses of projects + tasks without micromanagement
- Can remain calm under pressure to hit targets when needed to truly shine
Core Values of Our Company
- Trust and Integrity in All Areas
- Show Me Don't Tell Me
- Proactive Not Reactive
- Extreme Ownership No Bullshit
- Nobody is Above the Team
- We Inspect What We Expect