3 Steps to Confirm Your Health Insurance Benefits
(1) Organize Information Needed to Confirm Benefits
When contacting your insurance provider, be prepared to give the following information:
-Your Name
-Date of birth
-Name of the primary insurance plan holder and their relationship to you
-Insurance policy number
-Group ID number
(2) Contact Your Insurance Provider
1. Call Insurance Company - The best way to confirm your benefits is to call the number on your health insurance card.
2. Visit Insurance Policy Website - View a list of in-network and out-of-network providers. While it may be quicker to look online, in our experience the information is often outdated. Therefore, calling directly is recommended.
(3) Keep a Record of your Insurance Details
It's always recommended to keep a record of your call with the insurance company. You should write down or type notes in your phone and include the following details:
1. Name of the insurance representative
2. Call reference # if available
3. Date and time of the call
4. Details of benefits