Lems shoes are covered against manufacturing defects for a period of six (6) months from the date of purchase. Warranty claims and resolutions are subject to the sole discretion of the Lems customer service team.
Please check here for warranty details: https://lemsshoes.zendesk.com/hc/en-us/articles/28115365355667-What-is-your-warranty
Only shoes purchased from lemsshoes.com can be submitted on this form. If you purchased from an authorized Lems retailer, please contact that store directly for resolution.