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Feedback Questionnaire
1
What service did you receive?
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This field is required.
If you aren’t sure, please refer to your invoice.
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The Mountain: Interior & Exterior
The Mountain: Interior
The Mountain: Exterior
The Molehill: Interior & Exterior
The Grand Opening Promo for Neighbors of the Commons: Interior & Exterior
Please Select
Please Select
The Mountain: Interior & Exterior
The Mountain: Interior
The Mountain: Exterior
The Molehill: Interior & Exterior
The Grand Opening Promo for Neighbors of the Commons: Interior & Exterior
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2
How satisfied are you with the cleanliness and appearance of your vehicle post-detailing service?
1
2
3
4
5
Worst Possible
Best Possible
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3
What did you appreciate most about your detailing?
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quote
Created with Sketch.
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4
Did we meet or exceed your expectations, as discussed in your pre-inspection?
YES
NO
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5
What can we work on for next time?
This could range from the booking process, the cleaning process or anything related to the final outcome!
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6
Please rate your team on the following qualities
Not Satisfied
Somewhat Satisfied
Satisfied
Very Satisfied
Friendliness
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Professionalism
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Communication
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Friendliness
Professionalism
Communication
Not Satisfied
Row 0, Column 0
Somewhat Satisfied
Row 0, Column 1
Satisfied
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Very Satisfied
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Not Satisfied
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Somewhat Satisfied
Row 1, Column 1
Satisfied
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Very Satisfied
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Not Satisfied
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Somewhat Satisfied
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Satisfied
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Very Satisfied
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7
Overall, on a scale of 1-10, how likely would you be to book with Detailers on the Hill again for your detailing needs?
With 1 being “highly unlikely” and 10 being “extremely likely”
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8
Overall, on a scale of 1-10, how likely would you be to recommend Detailers on the Hill to friends or family for your detailing needs?
With 1 being “highly unlikely” and 10 being “extremely likely”
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9
Are you willing to share your experience with our potential customers on our Google profile or Facebook?
We appreciate you and your support for our business! Word of mouth referrals, repeat customers and reviews are the bread and butter of any small business. Thank you for your time!
YES
NO
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10
Name
If you would like us to follow back on your feedback and/or don’t mind us attaching a copy of this feedback to your client file, please provide your contact info! This is completely optional.
First Name
Last Name
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