Please ensure that you give us the one email address that you want to use for this course. It would be used for your course login and for all future communication with you. Using multiple email addresses would not be preferred.

Email Enter your email address*

Reading T&Cs before agreeing to them is very important. 
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I agree that I have read and fully understand the above content.*      

Please fill these details correctly - Any incorrect information may affect your registration and/or certificate

First Name 
Avoid using 'Nicknames'   Your First Name*   

Middle Name
You may skip this if you want   Your Middle Name   

Last Name
You would need to provide appropriate documents if this changes while you are on the course.   Your Last Name* 

House Number
Type 1 if you do not have a house number  House Number    

Street Address
Enter your full street address here  Street Address *   

City and State
Use capital letters and a space to avoid confusion  City and State *   

Country
We do have learners from around the world!  Country *   

Gender
Female   Male   Prefer not to say*    Other:Type Here         

Date of Birth
MM-DD -YYYY*  

Landline Phone Number (You may skip this if you want)
Landline Phone Number   

Mobile Phone Number (We do need this to talk to you and send you important text messages at times) (Note: start with country code +) Mobile Phone Number*    

Website (Just in case you have one)
www.mywebsite.com   

Current Industry (This would help us in helping you with industry specific and relevant responses)
Current Industry *   

How did you find us?
Facebook   Google/Internet Ads   Email / Newsletter   Word of Mouth/Referred by someone   Booked by my organisation*  
Other: Type Here What             

What academic qualifications do you hold? *
Select the academic qualifications that you hold
O Levels/Elementary School Level   GCSEs/High School Degree   Undergraduate Degree   Bachelor's Degree   Post Graduate Degree   Master's Degree   PhD*      
Other:Type Here   

What ONE thing do you expect from us the most on this course?
Ongoing support via phone   Ongoing support via emails  Prompt feedback on my submissionsOther*Type Here what   

Have you ever completed a learning styles questionnaire?
Yes   No      

What is your preferred style of learning?
Visual (Images, Videos, etc. appeal to me the most)    Auditory (Audios, Videos, etc. appeal to me the most)    Read-Write (Reading things, taking notes, etc. appeal to me the most)    Kinaesthetic (Practical exercises, hands-on tasks, etc. appeal to me the most)    I think I have a mixed preference of all the above   Other*Type Here what   
          
Are you aware that you need to have a fairly good command of written as well as spoken English to complete the assignment tasks on this course?
Yes   No*                    

This would allow us in supporting you throughout your learning journey on this course. All information in this section would remain CONFIDENTIAL.

Please state the nature of your disability and the type of support expected - let us know if anything specific helps you learn faster. 
None   Physical Disability      Dyslexia   Deafness   Visual Impairment* 
Other: Type Here   

Kindly go through the full policy document to make yourself aware of what you are agreeing to. You MUST agree to this policy in order to continue with the course.

In order to go through our Privacy Policy, please follow this link
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I agree that I have read and fully understand the above content.*      

Kindly go through the full policy document to make yourself aware of what you are agreeing to. You MUST agree to this policy in order to continue with the course.

In order to go through our Complaint Policy, please follow this link: 
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I agree that I have read and fully understand the above content.*      

Kindly go through the policy document to make yourself aware of what you are agreeing to. You MUST agree to this policy in order to continue with the course.

In order to go through our full Appeals Policy and Procedure, please follow this link: 
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I agree to the Appeals Policy.*      

Kindly go through the full policy document to make yourself aware of what you are agreeing to. You MUST agree to this policy in order to continue with the course.
 
In order to go through our Malpractice & Maladministration Policy, please follow this link: 
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I agree to the Malpractice & Maladministration Policy.*      

Kindly go through the full policy document to make yourself aware of what you are agreeing to. You MUST agree to this policy in order to continue with the course.
 
In order to go through our Anti-Bribery Policy, please follow this link:
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I agree to the Malpractice & Maladministration Policy.*      

Once we have received your application form and photo ID, we would send you an invitation to the online course (either on the same day or on a pre-scheduled date). The online course must be commenced within 30 days of us sending this invitation. If this is not done, there would be a fee of $50+Vat=$59.50 to be paid to get invited to the online course again. You may request the invitation within 90 days of your original booking date i.e. you could pay for it now and start the course within the next 90 days of that. Failing this, you would have to book the course again and pay the full fee. Please be assured that this is not to make more money, it is to avoid any procrastination and misuse of the online course invitation. 

I agree that I have read and fully understand the above content.*      

Kindly go through the full explanation to make yourself aware of what you are agreeing to. You MUST agree to this in order to continue with the course.
We are committed to helping you succeed. So, there are a few things we ask you to do: 1) Keep the course coordinator informed of any changes to personal information (your home address, contact number, etc. by emailing them at contact@ucp-group.com or calling them at 08001951644.  This is so that we can keep in touch with you about your course progress. 2) Inform your course tutor/assessor if you are going to be late for any specific submission or going to remain absent from a webinar/workshop – remember that absence may affect your ability to meet the learning outcomes for your qualification. 3) Be prepared to use some personal time on self-study and assignment work towards the qualification. Active participation is a MUST on this course. 4) You might need to invest in stationery items like flip charts, colour markers, paper, pens, cards, highlighters, etc. while you are on this course. 5) You are required to notify us when submitting your application form or as soon as possible thereafter of any medical condition (including pregnancy) and any health care or medical procedures you may require during the course, if this may affect your ability to fully attend the course and meet the submission deadline(s). If an independent medical practitioner acting in their reasonable discretion considers that any medical procedures you notify us of in accordance with this are avoidable or could be undertaken at another time (other than during the period in which the course is ongoing), then we may terminate the agreement immediately on written notice. 5) You are required to attend your course in full (whether class-based, blended/distance learning or purely an online course). If you fail to comply with your responsibilities, we may at our discretion: a) notify you of such failure and where appropriate arrange a meeting with you; and/or b) if your breach is material or persistent, dismiss you with immediate effect from the course and terminate the agreement at any time immediately on written notice. *

I agree that I have read and fully understand the above content.*      

Kindly go through the full explanation to make yourself aware of what you are agreeing to. You MUST agree to this in order to continue with the course.
We shall persevere to provide an education service with reasonable skill and care. Various personnel will engage with you during the course, including a Course coordinator, Course Tutor, Course Assessor, Internal Quality Assurer and External Quality Assurer from the Awarding Organisation. 1) Course Coordinator: This person is your go-to person for the administration of the course. They would deal with your questions/doubts around the administration of the course. You can contact them to book calls with your course tutor/assessor. They would also keep you updated with your progress on the course. Your course coordinator will be Samantha H.Land and you can contact him by emailing at contact@ucp-group.com 2) Course Tutor: This person is your primary point of contact for any questions, advice, or guidance that you may need throughout the course - they would help you with the course content related questions/doubts. Your support tutor is Criss W. You can contact him by emailing at criss@ucpgroup.co.uk. 3) Course Assessor: This person will mark your theory assignments or practical teaching observations against the assessment criteria set out by the Awarding Organisation. They will provide good quality feedback as well as marks so that you can easily identify what you did well, and any areas where you could make your next assignments even better. 4) Internal Quality Assurer: This person carries out internal quality assurance checks on the assessors’ marking. They make sure that the assessor(s) are marking your work to a consistent set of standards and that their feedback to you is constructive and helpful. 5) External Quality Assurer: This person works for the Awarding Organisation. They perform their own independent checks on the assessors’ marking, the Internal Quality Assurer’s checks and the content and level of the course in general. This means that high standards are maintained, and you can be assured of the quality of your course.

I agree that I have read and fully understand the above content.*      

The prime objective of the policy is to ensure that all course participants/delegates understand the assessment requirements set out by various qualifications in order to gain achievement and be awarded the certification.
 
To go through our Assessment Policy, please follow this link:
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I agree to the Assessment Policy*      

The European Community recently introduced legislation to protect the privacy of web users by limiting how websites can use cookies Up Close and Personal Group (UCP) is committed to protecting your privacy. As part of this commitment, we are providing you with information about the cookies we use, so that you can make informed decisions. The information below should be read in conjunction with our Privacy Policy and Terms and Conditions
 
To go through our Cookies Policy, please follow this link:
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I agree to the Cookies Policy*      

Kindly go through the full explanation to make yourself aware of what you are agreeing to. You MUST agree to this in order to continue with the course.
1) The course material is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we and third parties connected to us hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity. Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our online course or in connection with the use, inability to use, or results of the use of our online course, any website linked to it and any materials posted on it, including, without limitation any liability for loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of goodwill, wasted management or office time and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable. 2) This does not affect our liability for death or personal injury arising from our negligence or our liability for deceit or fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law. 3) The total liability of either party under this Agreement (whether in contract or tort, including negligence) shall not, in any event, exceed the Course Fees. 4) We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these terms that are caused by an event outside our reasonable control, including without limitation changes in applicable laws, actions or delays by any government authority, or refusals by any such authority. These events are termed as “Force Majeure Event” including, but not limited to, delay caused by strike, lockout, labour disputes, disasters, fire, flood, accident, invasion, riot, war, revolution, embargo, restraint, acts of God, disease, epidemic, public health crisis, substantial increases in the price of goods or materials or other costs, failure of electronic equipment, software and/or internet service, inability to obtain transportation or materials, shortage of fuel, failure of technology, breach or default by a supplier, demand of the UK or any other government, your failure to perform any obligations under this agreement, or any other cause or contingency beyond our control which shall prevent or materially impair us from performing in the normal and usual course of our business in a profitable fashion. 5) Our obligations under these terms will be suspended for the period that the Force Majeure Event continues, and the time to perform these obligations shall be extended for the duration of that period. We will take reasonable steps to bring the Force Majeure Event to a close or to find a solution by which our obligations under these terms can be performed despite the Force Majeure Event. *

I agree that I have read and fully understand the above content.*      

Kindly go through the full explanation to make yourself aware of what you are agreeing to. You MUST agree to this in order to continue with the course.
Our staff comes to work to support learners, and it is important for all members of the public and our staff to be treated with respect. We aim to treat our learners courteously at all times and expect our learners to treat our staff in a similarly respectful way. We take any threatening, abusive or violent behaviour against any of our staff very seriously. If a learner is violent or abusive, they will be asked to stop. If they persist, we may exercise our right to take action to have them removed, immediately if necessary, from our online course. We have a Zero Tolerance policy, whereby aggressive or violent behaviour (written, verbal or physical) towards our staff will not be tolerated under any circumstances. Anyone giving abuse to members of staff (written, verbal or physical) will be sent an email from our team stating that this behaviour will not be tolerated and may result in them being removed from the course. There will be no appeal process for this. Any incident of threatening, abusive or violent behaviour may be reported to the local Police Service as part of this policy. We hope that you will understand and welcome this policy which is in place for the best interests of our hard-working staff as well as all the learners we serve. Any non-observance of this policy will not be accepted.

I agree to the Zero Tolerance Policy stated above.*      

Kindly go through the full explanation to make yourself aware of what you are agreeing to. You MUST agree to this in order to continue with the course.
 
You get a maximum of 3 attempts to submit your coursework (including resubmissions) e.g. for a theory assignment, you could submit your 1st attempt, the assessor would mark it and provide feedback. You would have 2 more attempts to pass this assignment. You must consider the submission attempts seriously as you would FAIL an assessment if it does not PASS within the 3 attempts. This would eventually lead to a FAIL on the course. The impetus is for you to value your time as well as the assessor's time. The possible outcomes to your assignment submission could be a PASS, REFER or FAIL.

I agree that I have read and fully understand the above content.*