We know that every doctor has their own way of managing cases but the core of integrative medicine is very strong between us. We value the different viewpoints from our doctors and we pride ourselves on sharing our knowledge with each other. In this concierge system we will be working together, having rounds about cases, and focusing on a consistently excellent level of care.
We want you to know that our staff will be ready to assist you if you need:
- Assistance in triage & scheduling priority appointments for office exams, in house Ultrasound, Echocardiography, holistic treatment packages, internal consults, phone consults, ER exams, tech appointments, medication pick up at RTVC, etc.
- Assistance in navigating the world of specialty referral - appointments with referral specialists, transfers to ER hospitals, consultations based on external diagnostics/diagnoses.
- Assistance with medication dosing options and compounding pharmacy information.
- Recommendations for curated animal-related services, products, supplements treats and foods.
- Support, council and planning for end of life: decision making hospice/final decisions/logistics and timing, etc.
We will offer, for an additional monthly or annual fee to members only, a limited number of Veterinary Integrative Priority (VIP) contact codes. The code allows the client Priority (VIP) access for consultation/support from our staff, VNPs and/or Veterinarians. It includes VIP direct phone access during business hours, as well as specified weekday & weekend after-hours time windows. Additional fees will still be charged for any veterinary time, services, medications, diagnostics and products.
These VIP access codes can provide additional peace of mind for those who feel they need extended access to their veterinarian, or additional support from staff outside of working hours. See details described below.
In addition, we will also be offering many levels of resources and Integrative Education to our concierge clients through:
- RTVC Newsletter
- RTVC in house webinars/events/resources
- RTVC Essential Pocket Guides on vet subjects e.g. diet, age, breed, condition, training, etc.
- Free Associate Membership in the online College of Integrative Veterinary Medicine - benefits include online free & discounted science-based webinars, discounted classes & certifications for any level student.
- 50% discount for individual pet parent membership to the Animal Diet Formulator software program - which can be used as an individual recipe formulation tool and as an education resource to understand nutrients and healthy foods for pets. ADF online videos included for members.
Clients are responsible for additional fees for any services, treatments, products, etc. not included in Membership. Estimates can always be requested prior to service.
All fees for services and products are due at the time of service.
Client fees for services and products will be charged to CC on file, unless other arrangements are made at the time of service.