• Partsnet RMA (Return Merchandise Authorization) Request

  • Please read our Return Policy in full before filling out this form.

    If for any reason you are not satisfied with products you received, you may return any product purchased except special orders within 30 days of receiving your order, following the Returns Procedure described below.

    • To qualify for a refund all returned products must be in new condition, suitable for resale in its undamaged original packaging and with all original parts; and shall not have been used, installed, modified, rebuilt, reconditioned, repaired, altered or damaged in any way.
    • Orders partially or in full can be returned are at customer's expense and choice of carrier unless it is resulting from a shipping error of PartsNet.
    • In this case if the outbound shipment was free, there may also be a deduction to cover our out of pocket expenses for the outbound shipment.
    • There is a 10% restocking fee for parts. Parts such as electronic parts and electro-mechanical parts may be subject to a 20% restocking fee to cover the cost of re-qualification tests and inspection.

    By submitting this request you are agreeing to our Returns Policy and have read and understood in full.

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