LATE
BEING 10+ MINUTES LATE TO YOUR APPOINTMENT WILL RESULT IN AN ADDITONAL LATE FEE OF $20 ON TOP OF YOUR BOOKED SERVICE. IF THERE IS NOT ENOUGH TIME TO ACCOMODATE YOUR APPOINTMENT, IT MAY BE RESCHEDULED/CANCELLED WITH A CHARGE OF 50% OF THE SERVICE MISSED.
NO SHOW & CANCELLATIONS
NO SHOWING AN APPOINTMENT WILL RESULT IN A FEE OF 100% COST OF THE SERVICE BOOKED & YOU MAY BE RESTRICTED FROM MAKING ANY FUTURE APPOINTEMNTS.
ALL APPOINTMENTS MUST BE CANCELLED 48 HOURS PRIOR TO SCHEDULED APPOINTMENT TIME. IF CANCELLED WITHIN 48 HOURS, A 50% FEE WILL NEED TO BE PAID IN FULL BEFORE ANY FUTURE APPOINTMENTS CAN BE MADE. IF CANCELLED WITHIN 24 HOURS, 100% OF THE SERVICE BOOKED WILL NEED TO BE COLLECTED PRIOR TO FUTURE APPOINTMENTS.
GUESTS
KL ARTISTRY IS HOME-BASED. WITH THAT BEING SAID, ALL DETAILS INCLUDING LOCATION WILL BE SENT OUT VIA EMAIL THE DAY BEFORE YOUR APPOINTMENT.
NO GUESTS, NO EXCEPTIONS. PLEASE SCHEUDLE YOUR APPOINTMENTS ACCORDINGLY.
DEPOSITS
A CREDIT CARD IS REQUIRED UPON BOOKING ANY APPOINTMENT. ONLY LATE CANCELLATIONS & NO SHOW FEES WILL GET CHARGED TO THE CARD PROVIDED. IF YOU CAN NOT PROVIDE A CREDIT CARD, YOU WILL NOT BE ABLE TO RESERVE AN APPOINTMENT.
FILL POLICY
YOU MUST HAVE 40% OF YOUR LASH EXTENSIONS PER EYE STILL REMAINING TO QUAILFY FOR A FILL. FILL PRICE IS SUBJECT TO CHANGE & FULL PRICE SET MIGHT BE IMPLEMENTED. KEEP THIS IN MIND WHEN BOOKING YOUR FILLS & REMEBER TO PRE-BOOK.
KL ARTISTRY DOES NOT ACCEPT FOREIGN FILLS. HOWEVER, A COMPLIMENTARY LASH REMOVAL IS GIVEN WITH ANY FULL SET BOOKED.
1-7 DAYS (TOUCH UP)
8-14 DAYS (2 WEEK FILL)
15-21 DAYS (3 WEEK FILL)
ANYTHING LONGER THAN 21 DAYS MUST BE BOOKED AS A FULL SET.
PHONES
PLEASE REFRAIN FROM USING YOUR PHONE DURING YOUR APPOINTMENT & PLACE IT ON SILENT.
CLEANLINESS OF LASHES
THOUGH I DO PROVIDE A COMPLIMENTARY LASH BATH, YOU ARE EXPECTED TO HAVE PROPER AFTERCARE WITH YOUR EXTENSIONS. IF YOU ARRIVE TO YOUR APPOINTMENT WITH DIRTY LASHES AND AN EXCESSIVE AMOUNT OF BUILD UP, A REMOVAL & ADDITONAL CHARGES MAY BE ADDED. AN ADDITIONAL $15 IS REQUIRED FOR AN AFTERCARE KIT IF YOU DON'T ALREADY HAVE ONE.
IF YOU CONTINUOUSLY FAIL TO UPKEEP THE CLEANLINESS OF YOUR LASHES, YOU WILL BE LET GO FROM BEING A CLIENT WITH KL ARTISTRY.