New Patient Welcome Letter

Welcome to Common Sense Family Dentistry, with Dr. Scott Stucki!

We know your oral healthcare is important to you and we are grateful you have chosen us to fulfill your dental needs! We would like to familiarize you with our office policies and practices to make you comfortable with how we can work together.

We provide a full range of oral healthcare for people of all ages--child to adult.

Our office is open on Monday from 9:00 a.m. to 5:00 p.m., Tuesday and Friday from 8:00 a.m. to 5:00 p.m. The office is open later on Thursdays from 9:00 a.m. to 6:00 p.m. to accommodate those who need later appointments. The Dr does not see patients on Wednesdays, however someone is here most Wednesdays from 9-3 to take calls. (7:00 a.m. appointments can also be scheduled if necessary).

Our office is happy to work in emergency cases, however, to ensure that you may be worked in, please call early in the morning and be prepared to come when there is an opening as you are likely being “worked in.”

If you have an after hours emergency, please call our office and retrieve the after hours number from the answering machine. Please note that there is a $250 after hour charge in addition to any work performed. Until a diagnosis is made, no treatment can be rendered. Pain medication can no longer be called in to pharmacies.

Our office charges a $50 “no show/cancellation” fee. Please be responsible and keep your appointments as you will be charged for failing an appointment. Please give 48 hours notice when rescheduling appointments to avoid these charges.

We will bill most insurance plans (we are “contracted provider” for most, see receptionist). Co-payments and deductible amounts are expected and appreciated at the time of service (this helps keep our expenses down by not having to send statements). If you are not insured, you are expected to pay the cost of your visit at the time of service. We have payment plans that you may qualify for through Care Credit and Sunbit, see the receptionist for more details. We also accept VISA/MasterCard, American Express and Discover (there is a 3.5% electronic convenience fee for all cards). If you know you will have difficulty in paying, please speak to us. We will work closely with you to provide payment options.

There is a $25 fee for all returned checks.