LATE
BEING 10+ MINUTES LATE TO YOUR APPOINTMENT WILL RESULT IN AN ADDITONAL LATE FEE OF $20 ON TOP OF YOUR BOOKED SERVICE. IF THERE IS NOT ENOUGH TIME TO ACCOMODATE YOUR APPOINTMENT, IT MAY BE RESCHEDULED/CANCELLED WITH A CHARGE OF 50% OF THE SERVICE MISSED.
NO SHOW & CANCELLATIONS
NO SHOWING AN APPOINTMENT WILL RESULT IN A FEE OF 100% COST OF THE SERVICE BOOKED & YOU MAY BE RESTRICTED FROM MAKING ANY FUTURE APPOINTEMNTS.
ALL APPOINTMENTS MUST BE CANCELLED 48 HOURS PRIOR TO SCHEDULED APPOINTMENT TIME. IF CANCELLED WITHIN 48 HOURS, A 50% FEE WILL NEED TO BE PAID IN FULL BEFORE ANY FUTURE APPOINTMENTS CAN BE MADE. IF CANCELLED WITHIN 24 HOURS, 100% OF THE SERVICE BOOKED WILL NEED TO BE COLLECTED PRIOR TO FUTURE APPOINTMENTS.
GUESTS
KL ARTISTRY IS HOME-BASED. WITH THAT BEING SAID, ALL DETAILS INCLUDING LOCATION WILL BE SENT OUT VIA EMAIL THE DAY BEFORE YOUR APPOINTMENT.
NO GUESTS, NO EXCEPTIONS. PLEASE SCHEUDLE YOUR APPOINTMENTS ACCORDINGLY.
DEPOSITS
A CREDIT CARD IS REQUIRED UPON BOOKING ANY APPOINTMENT. ONLY LATE CANCELLATIONS & NO SHOW FEES WILL GET CHARGED TO THE CARD PROVIDED.
IF YOU DO NOT HAVE A CREDIT CARD, A 50% NON-REFUNDABLE DEPOSIT IS REQUIRED TO BE SENT TO:
E-TRANSFER
KLARTISTRY@HOTMAIL.COM
* MUST PAY PRIOR TO APPOINTMENT OR AT APPOINTMENT. *
PHONES
PLEASE REFRAIN FROM USING YOUR PHONE DURING YOUR APPOINTMENT & PLACE IT ON SILENT.