Cancellation Policy for Luvin Arms Retreat Event
Thank you for choosing to join us at the Luvin Arms Retreat Event. We understand that life can be unpredictable, and plans may need to change. To ensure clarity and fairness for all participants and organizers, we have established the following cancellation policy:
Notification Periods and Refunds:
- More than 30 days before the event: Full refund of any fees paid, minus a small 5% administrative fee to cover processing costs.
- 15 to 30 days before the event: 50% refund of the total fee paid.
- 14 days or less before the event: Unfortunately, we cannot offer refunds due to the proximity of the event date. This is because costs and arrangements have already been finalized based on the number of expected attendees.
- Processing Time for Refunds: Please allow up to 14 business days to process refunds. Refunds will be issued to the original payment method used when booking.
Transferring Your Spot: If you cannot attend and it’s past the refund cutoff date, you can transfer your spot to another individual. Please inform us at least seven days before the event to make the necessary arrangements.
Event Cancellation by Organizers: In the unlikely event that the organizers cancel the retreat, registrants will receive a full refund within 14 business days of the cancellation announcement.
Weather or Other Unforeseen Circumstances: If the retreat is affected by severe weather or other unforeseen major events beyond our control, we will strive to reschedule the event. If rescheduling is not possible, attendees will receive a full refund.
Contact Information for Cancellations and Inquiries: To request a cancellation or inquire about the policy, please contact us at retreats@luvinarms.org. Provide your full name, booking details, and the reason for cancellation or inquiry.
We hope these policies guide your planning and participation in our event. We aim to create a memorable and enriching experience for all attendees while maintaining fairness and understanding of the unexpected twists life can bring.
Thank you for your understanding and cooperation. We look forward to welcoming you to the Luvin Arms Retreat Event.