You will get a Support Reference Number after clicking submit and a confirmation email shortly after that. Please keep a record of this number for future reference. If you do not receive a confirmation email please check your spam/junk folder. Our Support Team will then be in touch with respect of the replacement part timeline.
Please ensure you provide a shipping address where the delivery can be signed for during the next 2 weeks. We send all parcels via Australia Post eParcel which requires a signature upon delivery.