Dignity Health Sports Park Evaluation Form
V1 - 2/23/24
Evaluation Date
*
-
Month
-
Day
Year
Date
Event
*
Evaluator Name
*
First Name
Last Name
Entry Information
Entry:
*
Please Select
NW
NE
SW
SE
Name of supervisor:
*
First Name
Last Name
Does entry have CEIA WTMD or Evolv
*
CEIA WTMD
Evolv
Picture of layout
Browse Files
Cancel
of
Compliance
How many Bag Searchers are at this entry?
*
Please Select
1
2
3
4
5
6
7
8
How many Bag Searchers are guard carded?
*
Please Select
1
2
3
4
5
6
7
8
How many Wanders are at this entry?
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Please Select
1
2
3
4
5
6
7
8
How many Wanders are guard carded?
*
Please Select
1
2
3
4
5
6
7
8
How many Greeters are at this entry?
*
Please Select
0
1
2
3
4
5
6
7
8
How many Greeters are guard carded?
*
Please Select
0
1
2
3
4
5
6
7
8
Legend
TRO
Threat Resolution Operator
FCO
Flow Control Operator
LB
Linebacker
Were post orders available to TRO, FCO, and bag searcher?
*
Pass
Fail
How many TROs are there at this entry?
*
Please Select
0
1
2
3
4
5
6
How many of these TROs are guard carded?
*
Please Select
0
1
2
3
4
5
6
7
8
9
10
How many FCOs are there at this entry?
*
Please Select
0
1
2
3
4
5
6
7
8
9
10
How many of these FCOs are guard carded?
*
Please Select
0
1
2
3
4
5
6
7
8
9
10
How many pacers are there at this entry?
*
Please Select
0
1
2
3
4
5
6
7
8
9
10
How many pacers are guard carded?
*
Please Select
0
1
2
3
4
5
6
7
8
9
10
How many bag searchers are there at this entry?
*
Please Select
0
1
2
3
4
5
6
7
8
9
10
How many of these bag searchers are guard carded?
*
Please Select
0
1
2
3
4
5
6
7
8
9
10
How many greeters are there at this entry?
*
Please Select
0
1
2
3
4
5
6
7
8
9
10
How many of these greeters are guard carded?
*
Please Select
0
1
2
3
4
5
6
7
8
9
10
Safety
Are the bag searchers divesting bags properly? (Making the guest take out their items for a thorough inspection)
*
Pass
Fail
N/A
What about the performance of the bag searcher's divesting caused them to "Fail"?
*
Is the wander correctly wanding guests? (Front/Back, U-shape)
*
Pass
Fail
N/A
What about the performance of the wanders caused them to "Fail"?
*
Are the bag searchers effectively divesting bags? (Making the guest take out their items for a thorough inspection)
*
Pass
Fail
N/A
What about the performance of the TROs divesting caused them to "Fail"?
Are the TROs clearing threats with wanding and pulling people that alerted?
*
Pass
Fail
N/A
What about the performance of the TROs caused them to "Fail"?
Are the FCOs effectively redirecting guests to TRO?
*
Pass
Fail
N/A
What about the performance of the FCOs redirecting caused them to"Fail"?
Are the pacers screening for prohibited items?
*
Pass
Fail
N/A
What about the pacer's screening performance caused them to "Fail"?
Are the pacers effectively controlling the flow of this entry?
*
Pass
Fail
N/A
What about the pacer's flow control performance caused them to "Fail"?
Guest Services
Overall, how is the guest services at this entry?
*
Pass
Fail
N/A
What about the overall guest services of this entry caused them to "Fail"?
Test 2-3 staff members on venue knowledge. Select questions that were answered incorrectly.
*
Where is bag check?
What is the venue's clear bag policy?
Are strollers permitted? (Yes, they must check it in with guest services)
All questions were answered correctly
Employee Feedback
Did the supervisor introduce himself/herself? (Ask 3 employees at entry)
*
Yes
No
Did the supervisor explain your job role? (Ask 3 employees at entry)
*
Yes
No
Would you recommend this supervisor? (Ask 3 employees at entry)
*
Yes
No
Ask employee why they said no to recommending the supervisor
*
Corrective Actions/Briefings
Did you have to provide any corrective actions or briefings?
*
Corrective Actions
Briefings
Both
None
What corrective action or briefing did you provide?
Entry Summary
Please provide an overall entry summary (be detailed and specific)
*
How was the supervisor? (Was the supervisor proactive? Was the supervisor a good leader? Did he coach bad behavior?)
*
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