The Grove Frisco

Landscape Concern Form Instructions:

This form is for common area or homeowner front yard landscape related items only. Before filling out the below form, please review the “Homeowner Landscape Guidelines” for general information and to ensure this is a HOA concern that pertains to Yellowstone Landscapes scope of work.

Please do not submit duplication concerns.

FAQ:

1. My front yard did not get mowed.

Please refer to the Service Schedule Mow Map to see what day your home receives service. Yellowstone may encounter weather delays from time to time and that mowing service will be made up ASAP.

Yellowstone may also skip mowing your front yard should you have landscape lights in the turf, toys, basketball goals, seasonal decorations, etc. The goal is to have an obstacle-free yard so Yellowstone may service your yard properly.

2. Will Yellowstone mow my backyard?

No, not currently. Yellowstone’s primary focus is on the contracted services which is HOA Common Areas and Front Yard turf maintenance

3. There are weeds in my flowerbeds, is this included in my front yard service?

Please refer to the Homeowner Landscape Guidelines above.

For single-family homes, it is important to note that Yellowstone does not provide landscaping services for the beds in the front of the residents' homes. This responsibility falls under the homeowner's purview which also includes pruning, dead plant replacements, and improvements. Yellowstone is responsible for mowing the front/alley yard and the fertilization and weed treatments of lawns only.

On the other hand, for townhomes, Yellowstone is responsible for mowing the yard, pruning plants, and the fertilization and weed treatments of lawns, flower beds and tree wells. This service is funded through the Townhome Assessment.

4. How do I report a landscape issue in the common area?

You can proceed to complete the form below. Please include in the description where the issue is located (cross streets or nearest home address) along with any pictures to increase Yellowstone’s response tim

Is this a common area, single-family, or townhome yard concern? (Please note that service excludes fenced in areas.)*

Nearest Home Address or Cross Street

Enter nearest home address or cross streets

Physical Home Address

Enter the physical home address

Resident Name*

First and Last Name

Resident Phone Number*

Please enter a valid phone number.

Resident Email Address*

example@example.com

What is the nature of the issue?

Request: (Provide details of request)*

0/1000

Image Upload

By clicking on Submit you are acknowledging both the Homeowner Landscape Guidelines and Concerned Report Process.

The Grove Frisco Concern Form Process

1. Resident completes the form and presses Submit. Note you may attach pictures to the email to support your concern. Once submitted the resident will be notified the form has been received.

2. This form, along with the pictures are delivered directly to the contractor.

3. Contractor’s Rep. inspects each individual Resident Concern Form within approximately (1) week of being received.

4. Contractor’s Rep. documents date of inspection, findings/suggestions and provides supporting pictures for each Concern Form when necessary. Resident is advised of findings and plan of action (if applicable) by email.