Experience Seamless Approval Processes with Westlake HMO Online!
Are you weary of enduring long queues? Bid farewell to such inconveniences and welcome the era of effortless approvals facilitated by Westlake HMO Online! Be it consultations or diagnostics, rest assured that we provide expedited processing of your Letter of Authorization (LOA).
No Queues, No Hassle: With Westlake HMO Online, you can smoothly navigate through the approval process from the comfort of your residence. Simply complete our form, and entrust the rest to us!
Necessary Documentation: To ensure the smooth issuance of approvals, please ensure you have the following essentials at hand:
1. Your Health Card
2. A Valid Identification Document
3. Doctor's Request for Diagnostics
Hassle-free Uploads: Capture images of your ID, health card, and doctor's request for seamless submission.
Swift Processing: Recognizing the importance of time, requests received by 4:00 pm will be promptly processed on the same day. For submissions beyond this time, rest assured they will be prioritized first thing on the following day!
Immediate Confirmation: Upon successful reception of your request, expect a confirmation email in your inbox. Furthermore, upon approval of your LOA, another notification shall be dispatched to you forthwith!
Letter of Authorization (LOA) Validity:
For Consultations: Validity extends to the day of approval.
For Diagnostic Services: Valid for a period of 3 days from the approval date.
Reapproval Facility: Should your LOA remain unused, simply submit a reapproval request online prior to your subsequent visit!
Cancellation of Transaction: If you are not able to do your approved procedure transaction based on the validity period, please contact our HMO Concierge to cancel the transaction.
Inquiry Assistance: For any queries or assistance required, our dedicated Westlake Medical Center HMO Online Approval Concierge stands ready to assist you.
Our HMO Concierge is open to assist you every Monday to Saturday from 8:00 am to 4:00 pm
Sunday approval request will be processed on Monday
Contact us:
0917-863-0992
(02) 8553-8185 Loc. 140