Apple Tech Escalation Feedback Form
Complete the following form for any escalations you encounter at the store and want to roll up to management. Please complete 1 form for each store.
Name
*
Your Email
*
example@example.com
DM Name
*
Please Select
Penny Wells
ActionLink
DM Email
*
Please Select
penny.wells@crossmark.com
Company
*
Please Select
ActionLink
Crossmark
DM Name
*
DM Email
*
example@example.com
Date of visit
-
Month
-
Day
Year
Date
Is this a issue you previously reported?
*
Please Select
Yes
No
Retailer
*
Please Select
AT&T
Best Buy
Cellcom
Micro Center
T-Mobile
Target
US Cellular
Store #
*
What Issue/Concern did you run into during your visit?
*
Unauthorized Security
Manager Refusals
Retailer/Corporate Concerns
Inventory - Supply Issue
DCOTA
Invue Security
PEAK security
SeKure Security
ACS/Fixture
Other
Security: What issues did you encounter?
DCOTA: What issues did you encounter?
Damaged Device: What issues did you encounter?
Supply Issue: What issues did you encounter?
Retailer Concerns: What issues did you encounter?
Staff Concerns: What issues did you encounter?
Fixture Concerns: What issues did you encounter?
Device Related: What issues did you encounter?
ACS Issue: What issues did you encounter?
Other: What issues did you encounter?
Please share any other comments you have below.
Photo 1:
*
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Upload photos pertaining to the issue that has occured
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Photo 2:
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Photo 3:
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Fixture Photo 4:
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of
Optional Photos:
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Cancel
of
Did you contact ACS for any issues?
*
Please Select
Yes - Called ACS
Yes - Submitted a ticket through the app
No
Document the ACS ticket ID
*
If yes, what was the outcome
*
Submit
Should be Empty: