StaffCircle University: Manager Accreditation

1

Thank you for taking the time to complete the StaffCircle University Administrator accreditation.

The questions delve into various aspects of the platform including objectives, reviews, holiday and absences, and people and groups.

If you approach a section of the quiz which is not utilised by your business (Holiday and Absence for example), you can skip this section, and this will not impact your final score.

The pass rate for this quiz is 80% and successful participants will be awarded StaffCircle Manager Accreditation status.

2

Please enter your full name* This field is required.

First Name

Last Name

3

Please enter your email address* This field is required.

example@example.com

4

Does your organisation use Reviews?* This field is required.If you don't use this feature, you can skip to the next part of the accreditation quiz.

YesNo

5

When creating a review in the platform, which of the following need to be created initially?* This field is required.

Review Template

Feedback questions

Personas/Audiences

6

What is the role of a Reviewee?* This field is required.

The individual who oversees the review

The individual the review is about

The head of department or team leader

The individual who created the review

7

The Reviewee’s scored questions contribute to the review score.* This field is required.

True

False

8

How can I adjust the review so that the Reviewee cannot see the internal reviewer’s feedback?* This field is required.

By toggling off the ‘View Internal feedback’ on the review template

Toggling off the ‘View Internal feedback’ at the review level

The employee will always have visibility of the internal reviewer’s feedback

Toggling off the visibility on the review details page

9

Who typically fulfils the role of an external reviewer?* This field is required.

A Manager

The Head of HR/People

The Employee

A third party

10

The employee’s manager will always have visibility of reviews assigned to their direct reports.* This field is required.

True

False

11

Which objectives appear to the Reviewer within the OBJECTIVE tab?* This field is required.

Objectives assigned to the Reviewee since the last review

A definitive list of the employee’s open and completed objectives

The employee’s open objectives

Objectives where the Reviewer is the same as the Review’s Reviewer

12

How would you update feedback questions for a review?* This field is required.

Navigate to the Feedback questions and update the feedback question template

Delete the feedback questions

Create a new set feedback questions and update them against the review template

13

How can you tell whether a Reviewee has responded to their feedback questions?* This field is required.

The single person icon on the Manage Reviews screen will display green

The Reviewer will receive a notification

On the review details page a green tick will display next to ‘Reviewee Feedback’

All of the above

14

Comments written in the Conversation area are included in the review PDF.* This field is required.

True

False

15

What does the Review is Sensitive toggle do?* This field is required.Select two from the list

It applies a visual indicator to the review tile and feedback questions

It makes the review sensitive

It allows you to search/categorise reviews which are marked as sensitive

It restricts the review so that only managers and system administrators can see this

16

The Reviewer will always have feedback questions as part of the review.* This field is required.

True

False

17

Which toggle would you need to enable to allow employees to request the review for themselves?* This field is required.

Employees can request any review in the platform themselves if there is a review template for this

Any review where there are questions for the Reviewee

The ‘Review template can be used by anyone’ toggle as part of the review template creation

Employee’s cannot request their own review

18

What does the ‘Review is visible to downline when in progress/completed’ toggle do?* This field is required.

If enabled, the review is visible in the downline (unless the ‘review is sensitive’ toggle is enabled)

The review is visible to the Reviewer’s direct report

The review visible to all managers in the platform

19

Once a review has been marked as complete, it cannot be re-opened.* This field is required.

True

False

20

What is the role of a Reviewer?* This field is required.

The head of department or team leader

The individual the review is about

The individual who oversees the review

The individual who has created the review

21

Which report could you use to access/export responses to the Reviewee’s feedback questions?* This field is required.

Review Summary

Review Appraisal Overview

Reviewer Performance

22

Does your organisation use Objectives?* This field is required.If you don't use this feature, you can skip to the next part of the accreditation quiz.

YesNo

23

You need objective templates in the platform to create an objective for an employee.* This field is required.

True

False

24

Who can see Department level objectives?* This field is required.

Employees who have personal objectives which feed into department-level objectives

Employees who sit within the department

The Head of Department/Department Manager only

All employees within the business

25

Who can see the Company level objectives?* This field is required.

The CEO and System Administrators

Employees who have objectives which feed in to the Company level objective

Everyone in the company

26

How would you enable an objective template so that the employee can request this objective themselves?* This field is required.

Employees do not need a template to create an objective for themselves

By making sure the Objective ‘Type’ is set to ‘Personal’

Enable the ‘Allow self-service’ toggle at the Objective Level template level

Toggling on ‘Add’ in the security group

27

List two ways you can find a definitive list of objectives in the platform?

The Objective Summary Report

The Objectives Dashboard

By clicking ‘Show all Objectives’ in the filters on the Manage Objective area

28

What is a shared objective?

A personal objective which has been linked to a department level objective

An objective which is assigned to everyone within a department

An objective which is assigned to individuals across departments, where the total is shared collectively

An objective which has been assigned to individuals across department, where each employee is expected to contribute individual efforts

29

An employee can mark their own personal objective as complete.

True

False

30

Which toggle would you need to enable to ensure that the employee could update the progress of their own objective?

Only the manager is able to update the progress of the employee’s objective

All personal objectives can be updated by the employee by default

Enable the ‘Allow manual progress changes’ toggle when creating the objective

Enabling the ‘Allow comments’ toggle when creating the objective

31

You can reopen an objective to update its progress. True or False?

True

False

32

Where on the Objectives manager page, would you find the button to view completed objectives?

Using one of the interactive tiles at the top of the page

Completed objectives can only be seen by the employee

In the filters bar

33

How would you search for employee objectives which have been associated with a certain priority?

Via the Objective Summary Report

Using the filters and/or filters bar on the objective manager page

In your Personal Objectives area

34

Which of the following statements are true?* This field is required.

Objectives can only be linked if the value is the same (i.e percentage, number)

Personal objectives can only be linked to a department objective if the department-level objective is linked to a company-level objective

SMART objectives and OKRs cannot be linked together

Only objectives which are measured as a percentage can be linked together

35

SMART objectives can only be marked as complete if the progress bar measures 75% or higher.* This field is required.

True

False

36

What happens when an objective surpasses its due date?* This field is required.

The objective is marked as complete if the current progress is 100%

An overdue notification is sent to the employee and the reviewer of the objective

The objective’s progress can no longer be updated

37

When updating the progress of an employee’s objective, which step is essential for saving progress changes?* This field is required.

Populating a comment in the conversation area

Using an indicator to determine whether the objective is on track, off track, or at risk of completion

Populating a comment in the progress description area

Checking that the objective has not surpassed it’s due date

38

You cannot duplicate an objective for multiple employees as all objectives in the platform must be unique.* This field is required.

True

False

39

Does your organisation use People and Groups?* This field is required.If you don't use this feature, you can skip to the next part of the accreditation quiz.

YesNo

40

You have created a new user in the platform, what do you need to do next so that they can access StaffCircle?* This field is required.

Provide them with a link to the login page

Activate their account

By assigning them an objective or review

41

How would you give an employee manager permissions?* This field is required.

By making them a manager of another employee in the platform

By assigning them to a security group which includes managerial functions

By assigning them to a role containing the word ‘Manager’ or ‘Lead’

42

What are the benefits of creating groups in the platform?* This field is required.

Allows you to add the group as a participant of a comms posts

Allows people in the group to create specific reviews in the platform

Allows you to search for specific employees assigned to the group

All of the above

43

When an employee leaves the business, do you deactivate their account, or delete them?* This field is required.

Delete

Deactivate

44

Why is important to ensure that the employee is assigned to the correct time zone and site?* This field is required.

The Site and Time Zone fields are mandatory when creating an employee

It ensures that the employee appears within the Directory to other employees

It prevents delays when receiving notifications in the platform

It allows them to see objectives associated to employees assigned to the same site

45

If an employee has been sent an activation email, but they have not activated their account – what icon appears next to their name in the Manage People section?* This field is required.

A green circle with a tick inside

A grey egg timer icon

A warning triangle icon

A highlighted/bold egg time icon

46

Where can you export a list of employee information* This field is required.

The Reports area of the People platform

Selecting Export People from the Manage People area

Via the individual security groups

47

From the list below. How would you assign an award to an employee?* This field is required.

Via the People Directory when clicking on the employee’s name

Via the People area of the platform in manage mode

By submitting a request via the platform to your system administrator

48

How would you find a specific employee in the directory? Select two options.* This field is required.

By utilising the filters bar and arrows on the directory page

By searching the employee’s name in the search bar at the top of the page

Using the search bar to the right-hand side of the main page

On the Manager Today Screen

49

How would you provide real-time feedback to an employee?* This field is required.

Via your personal profile area by clicking on the name in the top right-hand corner of the screen and selecting ‘feedback’ from the menu to the left

Via the People Directory and clicking on the employee’s name

When responding to your feedback questions as part of the employee’s review

50

Where would you access the employee’s personal folder to upload and view their personal documents?* This field is required.

Clicking the documents tab in the left-hand side bar

Via the People area of the platform in manage mode, by selecting the name of the employee and then ‘Documents’ from the left-hand side bar

When conducting the employee’s review or objective

51

Where could you find the Manager Today screen?* This field is required.

In your profile area by clicking on your icon in the top right-hand corner of the screen

By clicking the ‘Today’ icon in the left-hand side bar

Viewable in the main feed to the right-hand side

52

Where could you find an employee’s emergency contact information?* This field is required.

Via the People area of the platform in manage mode and selecting the same of the employee from the list

Via the People directory

Via the Manager Today screen

Via the Directory Structure view

53

What information is displayed in the employee’s timeline?* This field is required.

When they have logged in to the platform

What content they have engaged with on the feed

What feedback they have received from their peers

All of the above

54

Where could you see which training qualifications are expiring for your direct reports?* This field is required.

Via the Employee Benefits reports

Via the Other Items report

Via the employee’s Documents folder

55

Does your organisation use Holiday and Absence?* This field is required.If you don't use this feature, you can skip to the next part of the accreditation quiz.

YesNo

56

Employees can delete their own holiday requests. True or false?* This field is required.

True

False

57

To allow the employee to request the absence type themselves (i.e sickness, appointment), which toggle to you need to enable at absence type level?* This field is required.

Authorised

Must provide evidence

Bradford Factor Applies

Paid

58

Does the tenure apply on the month anniversary the employee has started working for the business, or the next calendar year?* This field is required.

Month anniversary

Next calendar year

59

Which of the below determine how many days leave an employee can book in a holiday year?* This field is required.

Working pattern

Company holidays

Absence policy

Year end reset

60

Your company shuts down for Christmas, these days are not deducted from the employee’s holiday balance. Where would you add these dates?* This field is required.

Absence policy

Working pattern

Absence type

Company Holidays

61

Where would you find a comprehensive list of pending absence requests?* This field is required.

By navigating to the People area of the platform within the manager area

Only by requesting a report from your system administrator

By selecting the ‘Pending’ button at the top of the manage absences page

By using the filters bar area of the manage absences page

62

How would you book an employee’s holiday for the next holiday year?* This field is required.

By logging the holiday as normal and using the date picker to span to the next calendar year

By changing the ‘Select Dates’ drop-down in the filters to ‘Next Year’

By manually entering the year in the date field when submitting the request

63

How would you adjust the manager holiday and absence screen to view only sickness absences?* This field is required.

By adjusting the ‘Type’ drop-down in the filters bar

By selecting the relevant filter button at the top of the page

Via the manager calendar view and selecting the sickness key from the top of the screen

64

Which options could you use to view further details on an absence request?* This field is required.

Clicking the arrow in the ACTIONS area or the name of the absence (i.e Holiday)

Clicking the name of the employee or the arrow in the ACTIONS area

Clicking the name of the absence or the name of the employee