1hr Webinar Courses
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Hire and Retain for Top Performers Program
What I Have Learned About Your ECC
How To Hire For Success
Biases - Do We Really All Have Them?
Trafficking - Truth or Fiction?
Lead, Follow, or Get Out of The Way
The Power of Appreciation
Why It Ain’t Easy to Change Your Center’s Culture—and What You Can Do About It
How You Say It: Negotiation in Life and Work
Telemcommunicator CPR (T-CPR)
Director Strategies - Leading to Success
Recover Together
Who Moved My Headset: The Ever Changing Environment of 9-1-1
Burnout's Kryptonite : How To Beat Burnout before burnout beats you
Resilience: Protecting Your Mental Health
Triumph Through Struggle
The Crisis Within: When Tragedy Strikes A Team Member
Be The Leader
Expecting the Unexpected
Everyday Ethics
The Business of Leadership
Improving Morale in Your Agency
Location and Beyond: Data Driven Emergency Response Webinar
Active Listening Webinar
Responder Safety Webinar
Public Safety and Generational Differences Webinar
Crisis Intervention Webinar
The Staffing Conundrum Webinar
911's Least Wanted Webinar
From Failure to Success: PSAP Training Tactics that Work Webinar
Stress Management Webinar
NG9-1-1- Are We There Yet? Webinar
Active Shooter - Lessons Learned Webinar
PSAP Front Line Leader Success Webinar
Breeding Success In Your Communications Center Webinar
Domestic Violence Webinar
How Cultural Diversity Affects the Communication Center Webinar
Children and 911 Webinar
PTSD (Post Traumatic Stress Disorder) Webinar
Suicide Webinar
Becoming More Than Just a Dispatcher Webinar
Communications Training Officer (CTO) Webinar
911 Challenges - Hacked, Attacked, and Where's That? Webinar
Critical Incidents Webinar
Liability for the Communications Center Webinar
Supervisor Skills Webinar
Active Shooter & Terrorism Webinar
Dispatcher Improvement Webinar
Communication in the Dispatch Center Webinar
Oklahoma City Bombing Webinar
Liar Liar Pants on Fire
Countdown to Chaos
Learning to Thrive in a High Stress Workplace
What Drives the 911 Gossip Mill - Masterclass with Jim Marshall
What Drives the 911 Gossip Mill And How to Transend it For Everyone's Sake
Taking The Call What to Expect Before, During and After an Active Assailant
Weapons Detection Defense - K-5
Debriefing: Beginning the Recovery Process
Weapons Detection Defense - Middle School/ High School
Dispatcher Improvement Webinar
Advanced Interviewing Techniques
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