Puyallup Pediatric Dentistry
Office Policies
Please review our office policies which we consider guidelines for the practice. We do understand at times there are extenuating circumstances, we will evaluate and accommodate unique situations on a case-by-case basis.
Scheduling and Cancelation
We ask all parents and guardians to reserve appointment times in advance. As a courtesy we will text and/or call to confirm the appointment two business days prior. We ask for the same consideration (two business days) when canceling or rescheduling an appointment.
There is a $50 charge for missed appointments or late cancelations per patient. Should these occur frequently, we may suggest alternate scheduling options or recommend another provider with a schedule that can accommodate your family’s needs.
Record Requests
Please allow 10 business days to process any records request of our office.
Financial
All estimated patient portions are due at the time of service. We extend a 5% cash discount for payments made with cash or check.
Visa, MasterCard, and Discover are accepted; due to fees we incur upon processing we are not able to extend the 5% discount to these forms or payments.
Care Credit is an alternate form of credit that we will accept in office. Please ask for details if alternate payment options are needed. 5% discount does not apply.
Billing
Insurance is billed as a courtesy and we estimate the patient portion from information obtained. When insurance pays less than expected, we will bill any residual monies owing. Residual balances are expected upon receipt. No insurance? We ask for all charges to be paid in full at the time of service.
A $35 fee will be assessed for all checks returned due to non-sufficient funds.
By signing below I understand, acknowledge, accept, and intend to follow these guidelines. If for any reason that I cannot comply, I will notify the office right away.