Withdrawal and Cancellation Policy*
- All notice of withdrawal must be given in writing.
- No refund of course fees will be approved if course materials have been collected by the participant.
- For cancellations received in writing, refunds will be given according to the following:
Percentage of fees refundable, if written notice of cancellation received before written confirmation sent:
50% - Less than 15 but more than 10 business days before Course Start Date
25% - Less than 10 but more than 5 business days before Course Start Date
0% - Less than 5 business days before Course Start Date
- In unexpected circumstances, Flame Centre may need to amend, cancel, modify, or withdraw any courses. Every effort will be made to communicate early to participants by text messages or email. Participant will have the option to register for an alternative date or have paid fees refunded.
Request for Change*
- Under special arrangements, you may request for variations in your registration. This may be a request for substitution/replacement and/or postponement of commencement date or inter-course transfer. All requests for change must be made in writing and received by us no later than three weeks before course commencement.
- Any request for any change from the original registration should be received at least two weeks before the date of commencement of the workshop you registered for.
* All requests for change are subject to review, verification and acceptance by The Flame Centre.