What is Carolina Charcuterie Company's Charcuterie Club?

Experience the anticipation of gourmet surprises delivered to your doorstep with Carolina Charcuterie Company's Charcuterie Club. At the onset of every month, delight in the unveiling of a thoughtfully curated box featuring two delectable charcuterie meats expertly paired with two artisanal cheeses and a perfectly matched bottle of wine. Each box, designed to serve up to two people, promises an exciting monthly surprise, ensuring a fresh and captivating culinary experience every time. Elevate your tasting journey with complimentary crackers, fresh fruits, and other delightful surprises that accompany this carefully crafted ensemble. Let the first week of the month become a celebration of flavors and a rendezvous with culinary excellence through our Charcuterie Club.

When will the Charcuterie Club be delivered?

At Carolina Charcuterie Company, we understand the importance of timely and reliable delivery to enhance your Charcuterie Club experience. Our curated charcuterie boxes will be delivered to your doorstep during the first week of each month.

Please take note of our delivery schedule to provide seamless and
enjoyable experience:

Northeast Columbia (including Blythewood, Elgin, & Northeast Columbia):
Delivery Day:  Monday 
Delivery Hours: 3:00 pm - 7:00 pm

Downtown Columbia (including Forest Acres, Shandon, University of South Carolina):
Delivery Day: Tuesday 
Delivery Hours: 3:00 pm - 7:00 pm

Lexington,West Columbia & Cayce:
Delivery Day: Wednesday
Delivery Hours: 3:00 pm - 7:00 pm

Irmo & Chapin:
Delivery Day: Thursday
Delivery Hours: 3:00 pm - 7:00 pm

Delivery Details:
Our delivery team will strive that your Charcuterie Club box is handled with care and arrives in excellent condition. Deliveries will be made to the address provided during the sign-up process. We recommend ensuring someone is available to receive the delivery during the specified hours to maintain the freshness of your charcuterie items. Please contact our customer support team at: info@carolinacharcuterieco.com,  if you have any special delivery instructions or if you anticipate any challenges with the delivery schedule.

Note:
If you are not available during the scheduled delivery time, you are welcome to pick up at our shop located at 7971 N. Woodrow St. Irmo, SC 29063 during our regular business hours, however you must contact us directly at (803)360-1319 to schedule with you. Delivery schedules may be subject to change due to holidays or unforeseen circumstances. Any changes will be communicated to members in advance.

At Carolina Charcuterie Company, we strive to bring the exquisite flavors of charcuterie to your doorstep, and we appreciate your commitment to our Charcuterie Club. If you have any questions or concerns regarding the delivery process, feel free to reach out to our dedicated customer support team.

How do I pay each month?

Indulge in the exquisite flavors of our curated charcuterie experience without the hassle of monthly payments. As a member of Carolina Charcuterie Company's Charcuterie Club, your subscription will be billed automatically on the first of every month.

Comprehensive Billing:
Your monthly billing includes the cost of your selected subscription, applicable taxes, and seamless doorstep delivery. This all-inclusive approach ensures a transparent and
straightforward billing process, allowing you to focus on enjoying the delightful offerings of each curated box.

Automatic Billing Convenience:
Forget the stress of manual payments. Carolina Charcuterie Company's Charcuterie Club aims to make your experience effortless. Your account will be automatically debited on the first of each month, providing you with uninterrupted access to our premium charcuterie selections.

Contact Us:
If you have any billing-related inquiries or need assistance, our dedicated customer info@carolinacharcuterieco.com and we'll make  your experience remains smooth and enjoyable.

What are the membership details?

We appreciate your enthusiasm for Carolina Charcuterie Company's Charcuterie Club. As part of our commitment to providing an exceptional experience, we would like to inform you of our membership policy.

Membership Details: Carolina Charcuterie Company's Charcuterie Club memberships are set to automatically renew every six months from the date of initial subscription. This ensures uninterrupted access to our curated charcuterie boxes, featuring an exquisite selection of cheeses, meats, and wines.

Price Adjustments and Program Changes: Please be aware that during the renewal process, there may be adjustments to the subscription, price or changes in the program. These modifications, if any, will be communicated to you in advance of the renewal date. We strive to be transparent about any updates to guarantee your awareness and understanding.

Opting Out or Modifying Your Subscription:
Should you wish to make changes to your subscription, opt-out, or discuss any concerns related to price adjustments or program changes, we encourage you to contact our customer support team at info@carolinacharcuterieco.com.

Our team will be happy to assist you and provide the necessary information.

Communication of Changes:
Any modifications to pricing or program details will be communicated to members via email at least 30 days before the renewal date. This allows you ample time to make informed decisions about your subscription.
We value your membership in the Carolina Charcuterie Company's Charcuterie Club and appreciate your understanding of our renewal policies. We are dedicated to continuously enhancing your charcuterie experience and are here to address any questions or concerns you may have.

 What if I want to cancel my membership?

To ensure a seamless experience for all our members, we have implemented the following cancellation policy:

Cancellation Window:
Cancellations must be requested at least 30 days before the next scheduled delivery date to be eligible for a refund or to avoid being charged for the upcoming shipment.

Cancellation Process:
Members can initiate cancellations by contacting our customer support team via email at info@carolinacharcuterieco.com.

Automatic Renewal:
Memberships are set to auto-renew to ensure uninterrupted service. If you wish to discontinue your membership, it is your responsibility to cancel before the renewal date.

Communication of Changes:
Any changes to the cancellation policy will be communicated to members via email at least 30 days in advance.

We understand that circumstances may arise, and we strive to be flexible while maintaining the quality of service for all our members.