Repair Request Form

Please note that this form is NOT for reporting an emergency situation, such as a significant water leak, where immediate action is required. In the case of an emergency, please contact emergency services directly, or reach out to the maintenance manager for help with the issue.

This form is for routine maintenance or repair requests. If your request is approved, the HOA will address it as promptly as our resources allow. We appreciate your patience and understanding, recognizing that the HOA operates with limited staff across a substantial property.

To ensure cost savings and efficiency, repairs may be scheduled collectively when possible. Additionally, there may be delays due to the availability of parts or scheduling conflicts with contractors. We are committed to addressing your concerns as efficiently as possible and thank you in advance for your patience and cooperation.

Unit Number

Unit Owner Name

First NameLast Name

Request Submitted By

OwnerGeneral Manager

Contact Email for Repair Related Questions

example@example.com

Contact Phone Number for Repair Related Questions

Please enter a valid phone number.

Is the issue urgent or causing further damage?

YesNo

Provide a detailed description of the issue.

Do you authorize maintenance staff and/or contractors to enter the unit for inspection and repairs?*

Yes

Are there any dates or times personnel should NOT enter for repairs?

No, any dates/times are fine.Yes

If yes, please specify:

Is the unit in the rental pool?*

YesNo

Do you have a specific model or product in mind if replacement is necessary?

YesNo

If yes, provide URL to product page(s) here:

Owners are responsible for the cost of all supplies and materials required for any project performed within their units. The Maintenance Manager will not supply materials unless it meets the criteria outlined for time-sensitive projects. You may ship materials and supplies to the address below if your request is approved. Do you acknowledge and accept responsibility for the cost of supplies and materials?*

Yes

Do you understand the owner is typically responsible for everything "inside the paint" (interior finishes, fixtures, etc.), while the HOA is responsible for "outside the paint" (exterior and structural elements)?*

Yes

Do you acknowledge the final determination of whether or not a repair or replacement is the responsibility of the homeowners association will be made by the board in accordance with the Declaration of Covenants, Conditions, & Restrictions (DCC&Rs) and bylaws?*

Yes

Owners are responsible for the cost of all supplies and materials required for any project performed within their units. Please confirm your acknowledgment of this responsibility. Do you acknowledge and accept responsibility for the cost of supplies and materials.*

Yes

A service fee, set by the Board of Directors, applies for the use of the Maintenance Manager, with a minimum billing increment of 30 minutes. The current fee is $50 per hour. Please confirm your acknowledgment of this fee. Do you acknowledge and accept the service fee policy.*

Yes

The Homeowners Association Board of Directors or their designee has the discretion to approve or deny project requests. All decisions are final and non-negotiable. Please confirm your acknowledgment of this policy.Do you acknowledge and accept the approval discretion policy.*

Yes

Do you acknowledge and accept that approved projects will be scheduled according to a timeline set by the Homeowners Association Board of Directors or their designee. While preferred completion dates can be suggested, the final schedule is determined by the Board. Please confirm your acknowledgment of this scheduling policy.*

Yes

Do you acknowledge and accept that there is no warranty expressed or implied on any work performed by the Maintenance Manager within an owner's unit. Owners accept the work as-is and assume all associated risks. Please confirm your acknowledgment of this policy.*

Yes

For time-sensitive projects, the HOA may purchase necessary materials, and owners must reimburse the HOA for these expenses. Receipts and documentation will be provided, and owners must reimburse the HOA within 15 business days. Please confirm your acknowledgment of this reimbursement process.*

Yes

If an owner disputes any charges, they must notify the Board in writing within 5 business days. The Board will review the dispute and provide a binding decision within 10 business days. Please confirm your acknowledgment of this dispute resolution policy.*

Yes

Is there additional information you wish to share that may help with addressing your concern?

Attach photos, documents, or additional evidence that can help clarify the issue and assist in the assessment process.

Please ship materials and supplies to:

Hi-Tide Condominium Association

ATTN: Maintenance Manager

4890 Railroad Avenue

Moclips, WA 98562