Student Satisfaction Survey

Student Satisfaction Survey

Please note that your feedback is voluntary and anonymous. Your responses will be used for the sole purpose of improving our services and enhancing the overall experience at the Delaware IT Institute, Inc. Thank you for taking the time to share your thoughts and help us better serve you.
Name (optional)

First NameLast Name
Select Program*
Questionnaire
My overall experience here was good, and I would recommend this training institute to my network.*

Strongly Disagree Strongly Agree
Registration:

Please share your experience on our Registration Process.
My registration process was simple.

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1 is Strongly Disagree, 5 is Strongly Agree
Scheduling appointments with the Delaware IT Institute, Inc. were timely and efficient.

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1 is Strongly Disagree, 5 is Strongly Agree
The staff was informative and helpful.

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1 is Strongly Disagree, 5 is Strongly Agree
Billing:

Please share your experience on our Billing Process.
Payment procedure was clearly outlined.

YesNoUnsure
If needed, funding resources were recommended to me.

YesNoUnsure
Any problems I’ve experienced with billing were timely resolved with Delaware IT Institute, Inc. staff.

YesNoUnsure
Instructor Evaluation

Please share your experience on our instructors.
Instructor Name:*
I would recommend my instructor to another student.

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1 is Strongly Disagree, 5 is Strongly Agree
My instructor was very knowledgeable on the course topic.

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1 is Strongly Disagree, 5 is Strongly Agree
My instructor worked with me to ensure that I was learning the course material.

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1 is Strongly Disagree, 5 is Strongly Agree
It was easy for me to access my instructor if needed after class hours.

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1 is Strongly Disagree, 5 is Strongly Agree
Course materials were provided to me and readily available to me if needed.

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1 is Strongly Disagree, 5 is Strongly Agree
Environment Evaluation

Please share your experience on the class environment.
Outside noise was not an issue during class.

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1 is Strongly Disagree, 5 is Strongly Agree
The training facility located at: 261 Chapman Rd. Suite #100, Newark DE 19702 was clean and well maintained.

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1 is Strongly Disagree, 5 is Strongly Agree
Computers in lab worked well (if used in program)

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1 is Strongly Disagree, 5 is Strongly Agree
Course Completion
Scheduling my certification exam was easy.

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1 is Strongly Disagree, 5 is Strongly Agree
All necessary course material was covered in preparation for my certification exam.

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1 is Strongly Disagree, 5 is Strongly Agree
How likely are you to complete another course with DITI?

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1 is Strongly Disagree, 5 is Strongly Agree
If you have any additional comments or suggestions, please feel free to share them here. Your feedback helps us improve our products and services for you. Thank you!
Should be Empty:

Student Satisfaction Survey

Questionnaire

Registration:

Billing:

Instructor Evaluation

Environment Evaluation

Course Completion