Thank you for choosing our office as your dental health care provider. At Urbandale Smiles we are committed to providing you with the best possible dental care, so that you may fully attain optimum oral health. Please understand that payment of your bill is considered part of your treatment. In order to achieve these goals, we need your assistance and understanding of our payment policy.
Payment is due upon scheduling treatment. We accept payments by cash, check or credit card (MasterCard, Visa, American Express and Discover). We also accept CareCredit, Outside financing is available upon request and approval (Proceed, PatientFi, Cherry, Lending Club and iCredit Works). All card transactions have an additional 3% charge.
If you have dental insurance, we will help you receive your maximum allowable benefits. We will gladly discuss your proposed treatment and answer any questions relating to your insurance. However, please realize:
Your insurance is a contract between you, your employer and the insurance company. We are not a party to that contract. When our office verifies your insurance and we provide an estimate of benefits for services, your insurance company has a disclaimer that there is no guarantee of benefits. Insurance companies have the liberty to change your benefit structure at any given time without notifying our office. Having dental insurance does not guarantee payment.
We must emphasize that as a dental care provider, our relationship is you, our patient and your family and not with your insurance company. While the filing of the insurance claims is a courtesy that we extend to our patients, all charges are your responsibility from the date the services are rendered.
We realize that temporary financial problems may affect timely payment of your account. If such problems do arise, we encourage you to contact us promptly for assistance in the management of your account. If you have any questions about the above information, please do not hesitate to ask us. We are here to help you!
If I have insurance by signing below I autorize Plaza Dental Group to submit to my insurance company and allow my dental benefits to be paid directly to my dental office. Some insurance companies may still choose to send payments directly to the patient, in this case you are responsible to communicate that with Plaza Dental Group unless previously discussed.
I acknowledge I have read, understand and agree to the above terms and conditions.