The Cloud Supply - RMA Request Form
Please fill out this form to request a Return Merchandise Authorization (RMA).
PLEASE NOTE: The Cloud Supply will not accept returns of used products(unless they are DOA) or ANY products with stickers applied(please remove the stickers). We will not accept any returns that are not authorized using this request form.
Are you returning new(sealed) or used(open box) Products?
Please Select
New(sealed)
Used(open box)
It varies by product(Please specify what is new/used on the next page)
Were These Items Received Within The Last 14 Days?
Yes
No
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IMPORTANT NOTE: Please save a copy of this form and include it in the package when shipping your returns to us. If your return is approved we will provide you with an RMA number, which MUST be written on the exterior of the package you're returning to us.
Contact Name
First Name
Last Name
Company Name
*
Email Address
example@example.com
Phone Number
Please enter a valid phone number.
Invoice Number
Please Enter Your Sales Representative's Email To Notify Them of Your Request
example@thecloudsupply.com
Will You Be Placing An Order For A Similar Item?
Yes
No
Please provide details about the products that you would like to return.
Item Name
QTY
Reason Code
1
1. Wrong quantity received
2. Wrong merchandise received
3. Damaged in shipping
4. Duplicate order
5. Product defective
6. Incorrect item ordered
7. Incorrect quantity ordered
8.DOA
9. Other
2
1. Wrong quantity received
2. Wrong merchandise received
3. Damaged in shipping
4. Duplicate order
5. Product defective
6. Incorrect item ordered
7. Incorrect quantity ordered
8.DOA
9. Other
3
1. Wrong quantity received
2. Wrong merchandise received
3. Damaged in shipping
4. Duplicate order
5. Product defective
6. Incorrect item ordered
7. Incorrect quantity ordered
8.DOA
9. Other
4
1. Wrong quantity received
2. Wrong merchandise received
3. Damaged in shipping
4. Duplicate order
5. Product defective
6. Incorrect item ordered
7. Incorrect quantity ordered
8.DOA
9. Other
5
1. Wrong quantity received
2. Wrong merchandise received
3. Damaged in shipping
4. Duplicate order
5. Product defective
6. Incorrect item ordered
7. Incorrect quantity ordered
8.DOA
9. Other
6
1. Wrong quantity received
2. Wrong merchandise received
3. Damaged in shipping
4. Duplicate order
5. Product defective
6. Incorrect item ordered
7. Incorrect quantity ordered
8.DOA
9. Other
7
1. Wrong quantity received
2. Wrong merchandise received
3. Damaged in shipping
4. Duplicate order
5. Product defective
6. Incorrect item ordered
7. Incorrect quantity ordered
8.DOA
9. Other
8
1. Wrong quantity received
2. Wrong merchandise received
3. Damaged in shipping
4. Duplicate order
5. Product defective
6. Incorrect item ordered
7. Incorrect quantity ordered
8.DOA
9. Other
9
1. Wrong quantity received
2. Wrong merchandise received
3. Damaged in shipping
4. Duplicate order
5. Product defective
6. Incorrect item ordered
7. Incorrect quantity ordered
8.DOA
9. Other
10
1. Wrong quantity received
2. Wrong merchandise received
3. Damaged in shipping
4. Duplicate order
5. Product defective
6. Incorrect item ordered
7. Incorrect quantity ordered
8.DOA
9. Other
11
1. Wrong quantity received
2. Wrong merchandise received
3. Damaged in shipping
4. Duplicate order
5. Product defective
6. Incorrect item ordered
7. Incorrect quantity ordered
8.DOA
9. Other
12
1. Wrong quantity received
2. Wrong merchandise received
3. Damaged in shipping
4. Duplicate order
5. Product defective
6. Incorrect item ordered
7. Incorrect quantity ordered
8.DOA
9. Other
13
1. Wrong quantity received
2. Wrong merchandise received
3. Damaged in shipping
4. Duplicate order
5. Product defective
6. Incorrect item ordered
7. Incorrect quantity ordered
8.DOA
9. Other
14
1. Wrong quantity received
2. Wrong merchandise received
3. Damaged in shipping
4. Duplicate order
5. Product defective
6. Incorrect item ordered
7. Incorrect quantity ordered
8.DOA
9. Other
15
1. Wrong quantity received
2. Wrong merchandise received
3. Damaged in shipping
4. Duplicate order
5. Product defective
6. Incorrect item ordered
7. Incorrect quantity ordered
8.DOA
9. Other
16
1. Wrong quantity received
2. Wrong merchandise received
3. Damaged in shipping
4. Duplicate order
5. Product defective
6. Incorrect item ordered
7. Incorrect quantity ordered
8.DOA
9. Other
17
1. Wrong quantity received
2. Wrong merchandise received
3. Damaged in shipping
4. Duplicate order
5. Product defective
6. Incorrect item ordered
7. Incorrect quantity ordered
8.DOA
9. Other
18
1. Wrong quantity received
2. Wrong merchandise received
3. Damaged in shipping
4. Duplicate order
5. Product defective
6. Incorrect item ordered
7. Incorrect quantity ordered
8.DOA
9. Other
19
1. Wrong quantity received
2. Wrong merchandise received
3. Damaged in shipping
4. Duplicate order
5. Product defective
6. Incorrect item ordered
7. Incorrect quantity ordered
8.DOA
9. Other
20
1. Wrong quantity received
2. Wrong merchandise received
3. Damaged in shipping
4. Duplicate order
5. Product defective
6. Incorrect item ordered
7. Incorrect quantity ordered
8.DOA
9. Other
Please include any images of defective/broken products that we can use to verify your submission. (File size limit: 100mb)
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Additional Comments
Please provide any additional information you would like us to consider when reviewing your submission.
IMPORTANT NOTE: Please save a copy of this form and include it in the package when shipping your returns to us. If your return is approved we will provide you with an RMA number, which MUST be written on the exterior of the package you're returning to us.
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