Expectation/Learning Contact
Directions; To ensure that the upcoming Relationship Selling, Negotiation and KAM programme meets your needs and expectations, please answer the following questions
How long have you been involved in Selling (financial and non-financial products/services)?
What products do you currently sell, and to what segment of the market?
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What do you see as your strengths in selling? In what ways do you think you need to improve?
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What are the typical challenges you encounter in Selling, Negotiation and Key Accounts Management?
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What would you like to learn about Relationship Selling, Negotiation and Key Accounts Management? What would make this programme useful to you?
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What significant changes have taken in the past 3-5 years that have impacted the way micro-finance products and services are sold? What new competences do you need to develop to effectively exploit the opportunities presented by the changes?
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List the 4 most important objectives you want to achieve in this programme?
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If you achieve your objectives, what measurable changes and improvements would your manager, colleagues and customers notice?
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What may hinder you from achieving your objectives?
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What is your preferred learning style? Please list in order of preference: facilitator led discussions, group activities, individual presentations, case studies, role-plays.
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Name
Designation
Email
example@example.com
Phone Number
Please enter a valid phone number.
Submit
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