• Job Application - Call Center Agents

    Job Application - Call Center Agents

    Proverbs 12:11 - Whoever works his land will have plenty of bread, but he who follows worthless pursuits lacks sense.
  • QUALIFICATIONS

    -- MUST be confidently expressive, fluent & articulate in ENGLISH
    -- Computer literate
    -- with or without experience
    -- Educational background does not matter, as long as you can confidently express yourself in English
    -- Must have a high tolerance for rejection, frustration, and stress.
    -- Must be willing to work on a graveyard shift
    -- Fixed night shift schedule, unless you are transferred to a different campaign
    -- NO WEEKEND WORK

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  • Verbal Test / Communications Test

    Please record yourself. We need 3 recordings to test how you will sound on the phone: accent, diction, pronunciation, ability to bring in emotion and expression into the conversation. Please read the script below as if you are talking to someone in particular. Use your initiative and Fill in the blanks!

     

    DOCTATIONS
    Hi DR. ________ ,  This is ______ calling on behalf of Dr. Louis Cornacchia.  How are you? 

    DR. _________,  the reason for this call is we would like to invite you to a web demonstration of Doctations, a comprehensive Internet based Electronic Medical Record and Practice Management solution which by the way qualifies you to the ARRA (American Reinvestment and Recovery Act) Stimulus Incentives.  

    DR. ______ doctations has helped many of our clients already by around 30-50% of their administration while improving their practice income.  We would like to show you how it works for only 20 minutes in front of your computer, and I assure you it’s a time well spent.  Is your calendar free on Monday 9:30, Wednesday 5:30, or Friday 1:30 is best for you?  

    Perfect!   So, DR. _______, I have you scheduled for a demo on _____________, 20__ at _______ am/pm, ok?  

    May I have your email address please, so we can send you the link and access code to the net meeting. 

    Your complete name is ____________ and your specialty is  ________ , correct?

    Ok.  Thank you for that information.  The email will be with you shortly.  See you online. Bye.

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