MIND SPA REFILL REQUEST
In efforts to provide better quality of care for all of our patients, we have updated our medication refill policy.
You will need to leave a message if you have a controlled medication only. All other medications, you will need to request a refill through your pharmacy to send a request. Messages are checked throughout the day. Note: We are not open on weekends and major holidays, and on Fridays we do close early. Leave only one message as multiple messages do slow down the process. Same day requests are hard to fill due to a high volume of patients. Any delay could jeopardize your health; so we urge you to act promptly and request at least three days in advance.
Request to be filled when:
1. You are due for a refill. Refills can only be given every 30 days.
2. You have NOT missed an appointment. If you have missed an appointment you will need to schedule an appointment with a provider or walk-in during walk-in hours.
3. If you are requesting a change of any kind you will need to make an appointment. Change of meds cannot be done over the phone or answered by leaving a message. Please schedule an appointment for this.
PLEASE NOTE: EVERY PATIENT IS DIFFERENT AND EACH PROVIDER HAS MADE AN INDIVIDUAL TREATMENT PLAN FOR EACH PATIENT. IT IS IMPORTANT TO COMPLY WITH THE TREATMENT PLAN YOU AND YOUR PROVIDER HAVE DISCUSSED.
Regarding the Mind Spa Payment Policy:
I understand and acknowledge the Mind Spa Payment Policy AND that I will be fully responsible for the fees not covered by my insurance. In issuance of a subpoena, regardless of who issues the subpoena, fees generated will be paid in advance.