Interacting with Patients and Confidentiality:
As an observer, you will NOT have any hands-on contact with patients. Recognize that each patient has unique needs, likes, dislikes, values, beliefs, and experiences. Persons from different cultures may have unique views about healthcare practices, personal relationships, language and communication styles, verbal and nonverbal communication, food preferences, religion, views about birth and death, and economic needs.
Your observation experience will bring you into contact with patient records and information or place you in a position to hear discussions of patient care. Any information you see or hear concerning a patient's diagnosis, condition, treatment, financial, or personal status is STRICTLY CONFIDENTIAL. Patients desiring privacy are to be granted privacy. Personnel who discuss the presence of a particular patient at LMH Health may be violating that right of privacy.
For this reason, you are not to discuss, either inside or outside the hospital or on the internet, the identity or condition of any patient with anyone not directly concerned with their care. You may discuss such information only with staff as directly related to your observation experience. Medical information should never be disclosed to anyone. A breach of these rules violates hospital and medical ethics and could have legal consequences for both you and the hospital.