Gabriola Business Needs Analysis Survey

Gabriola Business Needs Analysis Survey
Thank you for taking part in this survey to understand the needs of Gabriola businesses. Your input is important in figuring out the challenges and goals of local businesses. It should only take about 17 minutes to complete. Your answers will be kept private, and we'll look at all the data together to get a full picture of the business community on Gabriola Island

1. Business Information:
a. Business Name:
b. Industry/Type of Business:

TradesFood/BeverageAccommodationsNon-ProfitTransportationArtsOther Please specify
What specific trade or service does your business offer?
How do you typically acquire new clients in your industry?
Are there any specific challenges you face in delivering your services to clients?
What is the primary focus of your food/beverage establishment? (e.g., restaurant, cafe, bar)
What factors have the greatest impact on customer satisfaction in your industry?
What is the most significant obstacle or challenge you face in your business?
What type of accommodation does your business provide? (e.g., hotel, bed and breakfast, vacation rental)
What are the most common amenities or features that guests look for when booking accommodation in your area?
How do you manage bookings and reservations for your property?
What is the most significant obstacle or challenge you face in your business?
What is the primary focus or mission of your non-profit organization?
How do you typically raise funds or generate revenue for your organization?
What are the main challenges you face in fulfilling your organization's mission?
What mode of transportation does your business provide? (e.g., taxi, shuttle service, rental cars)
What are the key factors that influence customer satisfaction in the transportation industry?
How do you ensure the safety and reliability of your transportation services?
What is the most significant obstacle or challenge you face in your business?
What form of art does your business specialize in? (e.g., visual arts, performing arts, crafts)
How do you promote and showcase your artwork or performances to the public?
What are the main challenges you face in monetizing your artistic endeavors?
c. Number of Years in Operation:

2. Local Market Perception:
How satisfied are you with the current state of businesses and the overall business economy on Gabriola Island, ranging from excellent to poor? This information will help us understand the local business environment, identify strengths, and pinpoint areas that may require attention or improvement.

Very Satisfied (describe)Satisfied(describe)Neutral(describe)Dissatisfied(describe)Very Dissatisfied(describe)
Very Satisfied (describe)
Satisfied(describe)
Neutral(describe)
Dissatisfied(describe)
Very Dissatisfied(describe)
b. What opportunities do you see for your business within the local market?

New types of customers brought in by either tourism or online efforts.Product/service expansionCollaboration opportunitiesOther (please specify)

3. Business Challenges:
a. What are the primary challenges your business currently faces?

Financial constraintsLimited customer baseRegulatory hurdlesDigital literacyStaffingOther
Other (please specify)
b. Are there any specific challenges unique to operating on Gabriola Island? Please describe the challenges

5. Business Expansion:
a. Have you considered expanding your business beyond Gabriola Island?

YesNo
b. If yes, what opportunities or challenges do you foresee in expanding off the island?

Opportunities (explain)Challenges (explain)Not applicable
Opportunities (explain)
Challenges (explain)

6. Local Tourism Impact:
a. How much of your business do you estimate is driven by local tourism on Gabriola Island?

None1-25%26-50%51-75%76-100%Don’t know
b. Do you actively target tourists as a customer base, and if so, how?

YesNo
Yes (explain) Example (I advertise on BC Ferries, I have ads I have ads in the chamber visitor map)
No (explain)

7. Access to Resources:
a. What resources or tools do you feel are lacking for the growth of your business?

Financial supportMarketing expertiseTechnical Infrastructure- EquipmentSpaceCollaborations with the right partner(s)Other (please specify)
b. Are there specific areas where you could benefit from additional support or knowledge?

YesNo
Yes (explain)
No (explain)

8. Community Engagement:
a. How involved is your business in community events and activities on Gabriola?

Very involvedSomewhat involvedNot involved

9. Funding and Support:
a. Have you ever sought funding or support for your business such as investors, loans, grants, educational resources etc.?

YesNo
Yes explain

10. Training and Education:
a. Are there specific workshops, experts, or courses, where you feel additional training or education could benefit your business?

YesNo
Yes (explain)
No (explain)
b. How important do you consider ongoing learning and professional development for the success of your business?

Very importantSomewhat importantNot important

11. Future Goals:
a. What are your long-term goals for your business on Gabriola Island?

Growth and expansionStability (keep the business level I’m at now)Innovation such as new ideas, emerging trends, technology or products.Other (please specify)
b. How can the Gabriola Chamber and other support organizations help you achieve these goals?

Accessibility:
a. Can you think of any ways that a person with a disability would not be able to access your business easily?

Yes, physical access barriersYes, hearing-related barriersYes, visual impairment barriersNo, my business is fully accessibleN/A
[Elaborate]
b. Have you experienced limitations in customer relationships due to accessibility issues?

Yes, frequentlyOccasionallyNo, never
[Elaborate]

Sustainability Initiatives:
Are you engaged in any sustainability or environmental initiatives?

YesNo
If yes, please provide details about these initiatives.

Local Culture and Heritage:
a. Does your business contribute to showcasing or preserving local culture and heritage?

Yes, activelyYes, occasionallyNo, not involved
[Elaborate]
b. Are there any unique cultural experiences or events offered by your business?

Yes, regularlyYes, occasionallyNo
[Elaborate]

Seasonality:
Are there any specific seasons or times of the year when your business experiences higher demand or operates differently?

YesNo
Yes- Elaborate.

Transportation:
What ways of transport do customers reach your business?

BusTaxiDrive them selvesWalkBikeN/A
Notes

Customer Feedback:
a. Do you gather feedback from your customers?

YesNo
b. Have you made any improvements or changes based on customer feedback?

YesNo