By booking your arrangement with us, you are agreeing to be bound by the terms of this agreement (“Agreement”) and any additional terms and conditions of any suppliers that are applicable to your booking arrangements. The lead guest is required to provide contact information to Crowned Escapes for each guest in their group and assumes the responsibility of sharing these terms and conditions with the entire group, including payment of all amounts when due. It is the responsibility of each passenger to read Crowned Escapes Terms and Conditions in its entirety. In addition, Crowned Escapes reserves the right to modify these Terms and Conditions, from time to time and will submit an update via email notifying of such changes. By reviewing this full Agreement and clicking “Agree,” I agree to the following terms and authorize Crowned Escapes to charge the credit card I have provided.
1. I understand that Crowned Escapes acts solely in the capacity of a sales agent for the suppliers providing the travel services in connection with my trip, including but not limited to
airlines, hotels and resorts, tour operators, transfer operators, sightseeing/excursion operators, shuttle providers, and providers of entertainment and wedding-related services. Crowned Escapes assumes no responsibility for any personal injury, property damage, or other loss, accident, delay, inconvenience, or irregularity that may be occasioned either by (a) any act or omission of any of the suppliers or (b) any matter beyond our exclusive control involving them, including but not limited to a delay or cancellation of a flight that causes me to miss any portion of the trip.
2. I understand that Crowned Escapes is not responsible for the denied entry into any country for any guest. I understand that all guests are responsible to ensure that they have all the proper documents for entry. All names on documents must match the legal name on the guest’s photo I.D., and travel document information must match tickets. I understand that minors unaccompanied by birth parents will need a permission letter for travel outside the U.S. and any travelers with criminal convictions may be denied entry to certain countries. Each guest is responsible for determining if issues are present with the immigration/customs process into a foreign country. Being denied entry will result in a complete financial loss associated with my trip.
3. I understand that a passport is required for international travel, including for children & babies and that for some countries (including but not limited to Mexico, Costa Rica, St. Lucia, Europe) passports must be valid 6 months AFTER RETURN DATE OF TRAVEL. I understand it is my responsibility to review and understand passport requirements and travel advisories for both the United States and the destinations I will be visiting.
4. I understand that Crowned Escapes is not an agent of the selected hotel (“Hotel”) and has no control over refund policies and other rules mandated by the Hotel.
5. I certify that I am the authorized cardholder for this purchased travel and am authorizing Crowned Escapes or its chosen tour operator or supplier to charge the listed amount to
the credit card.
6. I certify that I will verify all the information contained in the confirmation email I receive is accurate and I will ask for any corrections within 72 hours of receiving the email. If I do not
update the information within this period, it will be deemed correct by Crowned Escapes.
7. I understand that Crowned Escapes is not an Insurance Agency and that 3rd-party Trip Protection is optional and the cost is non-refundable once purchased. I understand that Crowned Escapes cannot sell, solicit or negotiate travel insurance policies and that Crowned Escapes has not made a binding assurance or promise about insurance coverage. I acknowledge that I have been advised about purchasing Travel Protection from Crowned Escapes and the possible results if I choose not to purchase Travel Protection.
8. I acknowledge the expense incurred by changes and I authorize Crowned Escapes to charge a change fee of $35 per person per request for any changes that are requested or required after 24 hours of receiving my reservation confirmation email. This may include travel date changes, name changes, room category changes, and more.
9. I authorize Crowned Escapes to charge $30 as a retainer of services and any additional services that we offer that you elect to purchase. I authorize Crowned Escapes to charge $40 per-person payment for the cancellation of a reservation made by Crowned Escapes with no regard for the reason for cancellation. This cancellation fee also applies to all cancellations that result in a rebooking.
10. I acknowledge and understand that the signed charge authorization is a binding agreement for charging my submitted credit card, or being invoiced for the charges, and as such, I waive any right to a chargeback in the case of trip delays, changes, or cancellations for any cause (excepting fraud), including a force majeure event and I agree to refund policies and procedures as outlined in the terms and conditions of the suppliers operating components of the trip. In the event that I attempt without Crowned Escapes authorization to chargeback, reverse, or recollect a trip payment already made, Crowned Escapes reserves the right to collect all additional costs, fees, and expenses associated with such chargeback, reversal, or recollection including,
without limitation, attorney fees. I understand that my credit card statement may reflect the supplier’s name or other supplier’s name (ex: airlines) when transactions are completed on my behalf by Crowned Escapes. I understand payment may take 3-5 business days to fully process and be reflected on my credit card statement.
11. I acknowledge and understand that it is my responsibility to comply with the government's rules in the destinations I'm visiting that are in effect during my trip. Government officials in the
destinations I visit may change entry requirements, health protocols, and other rules for inbound visitors (including the possibility of health screenings, tests, and even mandatory quarantines) at their discretion and with little or no advance notice. I acknowledge and understand that the coronavirus (COVID-19) remains highly contagious and is expected to cause regional outbreaks through 2022 and into 2023, which may affect travel and flights reserved during this period. All guests who are senior citizens and those with underlying medical conditions are especially
vulnerable to COVID-19, and each guest must consider the inherent risk of exposure and infection when making travel plans. In the event of health pandemics or states of emergency, the
suppliers and/or resorts operating guests’ trip may change, delay, or cancel the services offered for the trip at their sole discretion and with little or no advance notice. I acknowledge and understand that Crowned Escapes is a travel agent and has no control over these decisions and cannot be held liable for them.
12. I understand that this Agreement shall be governed by and construed under the laws of the State of Nevada without regard to any conflict of law provision. This Agreement is performable
in whole or in part in Madison County. The parties hereby irrevocably submit to the exclusive jurisdiction of any state or federal court located in Madison County, Alabama over any suit,
action or proceeding arising out of or related to this Agreement.
13. I understand that by signing this that the Terms & Conditions apply to everyone on the reservation.
14. I certify that I have read the Terms & Conditions and the appropriate Travel Protection Plan details. If there are any issues with submission, please contact an agent for the completion of this
Agreement.
15. I understand all payments to Crowned Escapes are non-refundable and nontransferrable. I further acknowledge that I have been offered to purchase travel insurance to protect my vacation.