• Heads up: Installation may be aerial or buried underground.

    If installation requires an underground drop, your installation will take a little longer for us to deliver services. Discuss this with your customer service representative so they can schedule enough time for installation. We want to do everything we can to efficiently give you the best possible service.
  • Pinpoint Customer Information

  • Important Customer Notice:

    The FCC has implemented new rules to protect the privacy of information contained on your account with Pinpoint Communications. The new rules allow us to discuss account information only with the person(s) listed on the account. We must be able to authenticate that person and will do that by asking a specific question to which you have previously provided us with the answer. Although we have always treated your account information with confidentiality, please help us in our efforts to further ensure that we protect your information by completing the following:
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