My name is Masato Nakagaichi, and I am the President and CEO of Charmant USA. As many of you know already, Charmant USA is a company that cares deeply about quality. Not only in our product, but in our relationships. Our relationship with you, our customer is foremost in our thoughts. To foster a better relationship, and to keep the lines of communication open, we wanted to create a way for you to communicate with us…with me, that is open, honest, easy and safe. Perhaps you have a suggestion for improvement, or a comment about product, or simply want to praise or vent about something or someone. This will open the door of communication directly to me.
Once this simple form is completed and you submit it, it will go directly to me. If you prefer to remain anonymous, that’s fine too. I want to hear from you.