Terms and Conditions:
DEPOSIT AND PAYMENTS
Booking will be secured only upon receipt of a non-refundable deposit of 50%. By sending a payment, you are agreeing to the terms and conditions set forth below. For organizations and corporations, an invoice can be requested. The remaining balance will be due upon artist's arrival on the day of event. The artist will not paint until full payment has been received.
EXTRA CHARGES IF APPLICABLE
The client agrees to pay for any accidents or damage caused by client, their guests or pets to artist’s equipment or supplies. The artist will use reasonable care but is not responsible for damage to clothing or property. The artist will not be liable for non-attendance due to incorrect booking details being provided. Client will be responsible for any parking fees or provide parking at venue.
CANCELLATION POLICY
The artist must be notified of cancellations, by phone or email, as soon as possible. Cancellation by artist: In the rare instance the artist must cancel, the artist will contact the client at the earliest possibility. The client will be offered a rescheduled date or full refund of the deposit.
SET-UP
The artist will arrive approximately 10 minutes prior to agreed time. Please arrange suitable lighting to be available to use. Please ensure that there is parking available as close to the entrance of the building as possible, as the artist will have equipment to carry. Failure to do so may result in the artist not being set up on time. Artist is to have a 5-10 minute break every two hours. The behavior and safety of the children is the responsibility of the client. It is the client's responsibility to manage and vet the face painting line. Please direct children to the artist if there is space and refrain children if there is a crowd.
PACKING-UP
The artist will stop work at the scheduled time. The client will be expected to pay the full booking fee even if the client uses the artist for less time than booked for. If the end of painting time overuns, the client will be responsible to pay for an overlap fee which is $25 per 15 minutes extra worked. The artist will, however, allow 15 minutes grace.
FACEPAINTING
Clients left in charge of any children without their parent/guardian are responsible for obtaining permission from the parent for that child to participate. A readymade permission form is available by email on request. You will also be responsible for ensuring only participating people approach the artist for a design. Read below for reasons why people should not participate.
People who should not participate: anyone who appears to be suffering from a contagious illness or who has open cuts/sores, contagious illnesses such as pink eye, and anyone who is generally unwell.
Facepaint is recommended for children ages 3+ as per facepaint manufacturing guidelines due to the sensitivity of young children's skin. Children under 3 can be offered hand or arm designs face at parent's request.
Sensitive Skin: If there is a concern of skin sensitivity or allergy please ask for a skin swatch prior to facepaint
FACEPAINTER RESPONSIBILITY
The artist will:
- interact with your guests in a cheerful, kind and friendly way
- make an effort to take client's design requests even if they are not on the design sheet provided
- clean the work station/area you provided back to the original manner you provided it
- adhere to industry health and safety practices, including one sponge per face to minimize cross infection. Brushes will be washed in antibacterial treated water and water will be changed frequently during the event. All equipment is washed thoroughly after an event with antibacterial soap. Only non-toxic, cosmetic grade products will be used.
PROMOTIONAL MATERIAL
Artist reserves the right to display and distribute promotional material during the event. If photos are taken by the artist, they will be obtained with express permission from participants and will be used solely for the purpose of promoting the business. The artist will not link identities to any of the photos used or given to third parties.
Social Media – express permission will be sought by the artist for uploading photos to Facebook and Instagram. Once uploaded, the photo will be subject to Facebook and Instagram policies and the artist no longer holds responsibility.