• Frequently Answered Questions

    • Is Enigma Strategy a Discretionary Fund Manager (DFM)?  
    • Enigma Strategy is a Discretionary Investment Manager for both Securities & Deriviatives. We manage & control "Funds" however we do not hold our client's funds. We appoint custodians (brokers) who segregate our client funds.

    • Can Enigma advise me on Derivatives? 
    • Enigma does not advise on Derivatives (i.e. CFDs, Futures, Options), we are a CFD, Futures, Options & Securities investment manager, and have the discretion to act on behalf of our clients. We can however provide Securities advice.

    • How can you verify Enigma Strategy is regulated by the Financial Conduct Authority (FCA)?  
    • Please find our FCA profile page here: https://register.fca.org.uk/s/firm?id=0014G00002VooSTQAZ

    • How do you decide what strategy providers are available on your platform?  
    • We have a strict due diligence questionnaire, that allows us to validate the strategy providers we work with.

    • How do I become a strategy provider?  
    • More information about becoming a strategy provider can be found by clicking here. Or visit: https://enigmastrategy.com/strategy-providers/ 

    • Do I need to be an experienced trader to use the Enigma Strategy copy trading service?  
    • Enigma Strategy will perform an assessment & suitability (within our application form) to ensure our services are suitable for you.

    • Does Enigma Strategy offer "model portfolios"?  
    • In short yes we do. We provide a range of model portfolios depending on our client's risk appetite & suitability

    • How do I see a strategy provider's performance report on Enigma Strategy?  
    • If you are looking for more granular details than in our terms sheets, we provide our trade logs on request. This demonstrates our willingness to provide our customers with complete transparency in whom we aim to build trust and create long-term relationships.

    • What broker should I choose? 
    • We work with a select number of brokers who are regulated. You will need to complete our application form. If approved we will email you an application list detailing our preferred brokers.

    • Can Enigma Strategy work with any broker? 
    • The short answer is No. Broker performance varies significantly depending on a broker's regulation, spreads, server speed, and reputation. We recommend trading with brokers we use, which ensures we can monitor the broker's performance, and assist you with broker related queries.

    • Will my account follow every trade the strategy executes?  
    • Trades that are executed via copy trading are subject to deposit size, margin requirement, and drawdown. Due to the risky nature of copy trading, strategies will not trade if the trading account hits certain threshold levels. i.e. you have no available margin to trade. This may result in differing performance from the strategy providers' fact sheet. 

      In addition, a broker (counterparty) server may also affect the following and unfollowing of trades from a strategy provider. i.e. if a strategy provider is trading with one broker and you are trading with another broker, and your broker's server is unavailable to receive the strategy provider's trading signal. The strategy provider may continue to trade (execute and close) with their broker, whilst the trading signal that is being sent from the strategy provider to your broker cannot be executed into your trading account because your broker's server is down. This therefore may affect trading performance.

    • What is Equity growth and Balance growth?  
    • Balance growth and Equity growth are different. Balance growth relates to total balance (including drawdowns) Equity Growth relates to the balance available for withdrawal.

    • How do you calculate performance?  
    • We calculate 'Gain' via TWR, which calculates each trade according to the balance at the time of the trade, without excluding past trade's weight on the overall gain percentages. Therefore a gain is a compounded value.

      For example:

      - You deposit $10 (balance is now $10)
      - You lose -$5 which is -50% (balance is now $5)
      - You deposit another 95 (balance is now $100)
      - You profit $6 which is 6% (balance is now $106)

      Total gain is ((-5/10+1)(6/100+1)-1)100=((0.51.06)-1)*100=-47%
      Total profit is = -$5 + $6 = $1

      As you can see from the example above, it is possible to have a negative gain with a positive dollar profit outcome, and although the account profited $1 if you were to invest once at inception, the investment's value would be down by 47%. This formula also works vice versa, which means a positive gain value while having a negative profit value.

    • How do I log into my managed account?  
    • Logins and access to your managed trading account (including, funding, withdrawals, and account statements) are maintained via our counterparties (brokers).

      Details on how to log in to your managed trading account via our counterparties can be found in your welcome email.

      Alternatively, give us a call on 0044(0)203 983 9499 or email: support@enigmastrategy.com and we will be happy to walk you through how to access your managed trading account.

    • Why can't I transfer money directly to Enigma Strategy's bank account?  
    • Enigma Strategy cannot hold its client's money, but it can control its client's money under a mandate (such as an LPOA or IMA). We appoint brokers (counterparties) to hold our client(s) money.

    • The performance within the Viking investment fact sheet doesn't tally?  
    • Statistics in this factsheet are calculated as compounded and therefore the yearly return is not a simple sum of the monthly returns.

      Compounded method: 

      R0 = 0
      Rn = Rn-1 + rn + rn · Rn-1 · 1%,

      Where rn is monthly performance data (one value per month).

    • What are the main differences between CFD managed accounts, copy & social trading?  
    • CFD Managed accounts are actively managed by Enigma's in-house portfolio managers & traders. We actively analyze and monitor the markets and predefine our risk management controls on behalf of our customers.

      Copy trading is a trading functionality that allows you to copy the trading accounts of other traders. i.e. Enigma may use copy trading software to manage the CFD trading accounts (CFD managed Accounts) we have under our control. This depends on the technology preferences of Enigma Strategy (Investment Manager) and our approved strategy providers. Some copy trading technologies are better suited to certain strategies when compared to similar technologies such as MAM/PAMM/Multi-terminal software.

      Social Trading may provide traders with the ability to interact, follow, and copy other traders, strategies, and/or portfolios by using information & tools "social trading features" It is possible to set warning, Equity, Soft, and Hard stop levels yourself. By placing copy orders, you authorise copy trading software to automatically recreate trades for you in your trading account without any prior consultation, consent, or approval from an investment manager such as Enigma Strategy.

      Please note: Enigma's "CFD Managed Account" strategies are exclusive to CFD Managed Account users only. You will not find them on Social trading platforms.

    • How can I submit a corporate application form?  
    • To initiate the application process through a corporate account, please click here. or visit: https://enigmastrategy.com/corporate-application/

       

    • Where can I access Enigma's Letter of Authority form?  
    • The Enigma Letter of Authority online form can be found here. Or visit: https://enigmastrategy.com/loa/

       

    • Where can I find your Appropriateness Assessment form? 
    • You can find our Appropriateness Assessment form here or visit: https://enigmastrategy.com/appropriateness-assessment/

    • Where can I complete the investor classification form? 
    • You can find our Investor Classification form here or visit: https://enigmastrategy.com/investor-classification/

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