Viessmann Direct Returns Request
Before proceeding with your return request, please ensure that the condition of the item(s) you intend to return complies with our returns policy. Prepare images of the items for upload, examples overleaf. Images are required to indicate returns condition, see below.
Person Returning the goods
First Name
Last Name
Phone Number
-
Area Code
Phone Number
Company/Organisation
Address
Street Address
Street Address Line 2
Town/City
County
Post Code
Why decide to return?
No longer required
Wrong item ordered
Reported damaged during transit
Reported defective
Other
Your request?
Change for free
Give full credit
Other
Product(s) to be returned
Invoice Number
Part Number
Quantity Returned
1
2
3
4
5
Back
Next
Condition
Condition of return items is all important. Items should have been handled as if in a shop. A return is unacceptable if packaging is damaged, written on or seals broken.
Pallet Collection Service
Check if a pallet collection service is required (chargeable)
Please attached images of your returns here
*
Browse Files
Drag and drop files here
Choose a file
Cancel
of
Please verify that you are human
*
Submit
Should be Empty: