MiSalud Health provides AI-enabled, culturally attuned virtual care tailored to the needs of the US Hispanic population who speak Spanish-only, English-only, and the range in between. Every day, MiSalud clinicians are giving medical orientation or mental health guidance, providing patient support & education, and engaging our patients in health programs to address chronic conditions such as diabetes, hypertension and high cholesterol which disproportionately impact the Hispanic community in the U.S.
In this role, you are a licensed doctor in Mexico or elsewhere Latin America and you will serve as a Health Coach to our U.S. patients (since you are not licensed in the U.S.), and also as a doctor to our patients in Mexico. We are looking for a doctor who enjoys thinking outside of the box: comfortable proposing solutions to problems they see, iterating and measuring the impact of their solutions, and collaborating in a fast-paced digital, remote environment.
Qualifications
- Doctors with a valid professional title and license in Mexico or elsewhere in Latin America
- Experience in general medicine consultation
- Bilingual in Spanish and English (medical and conversational proficiency in English required)
- Excellent service and follow-up for patients requiring medical guidance
- Offering fully bilingual consultations in English and Spanish in a virtual format
- Experience in utilizing digital health platforms
- An interest and openness to new ways of work to improve the lives of those in need
- Resilience, adaptability and professionalism
- Experience creating clinical programs and content (nice to have)
Responsibilities
- Offer general medicine consultations through our digital platform in English and Spanish to patients in the U.S. and Mexico
- Being the first medical point of contact and intermediary between the patient and U.S. Doctors
- Creation and/or follow-up of electronic medical records, following regulations in different U.S. states
- Utilizing motivational techniques to educate and engage patients into lifestyle changes for measurable health outcomes
- Outreach over phone and SMS with patients who don’t attend their appointments or drop out of health programs, to engage and guide them to the changes needed for improved health
- Collaborate with mental health professionals, customer engagement, and technical teams to create the best patient experience with MiSalud
- Learn about the U.S. healthcare system in which you will operate as a health coach, and comply with regulations in your work with patients
- Keeping up to date on training for our technology and health program/protocols – we are a startup and are constantly building new things!
- Attend our in-person biometric & enrollment events in the U.S. at least once per year to meet our patients in person (optional, based on travel eligibility)
What do we offer?
- Work from home, anywhere in Latin America within the US timezone
- Competitive salary
- Flexible schedule options
- An environment where you will be encouraged to share your ideas, put them in action, and feel empowered to make change
- Continuous training and workshops on topics of interest such as Lifestyle medicine, mental health, new trends, and support programs