• Please give us your valuable feedback

  • The information available to me (e.g., in leaflets at reception, website) covers all that I need to know about using the practice's services and looking after my dental care*
  • I'm usually able to book appointments at times that suit me*
  • When I have to pay for services, I believe the practice provides fair value for money*
  • It's easy for me to enter and move around the building*
  • The reception, treatment room and other parts of the practice are always clean, comfortable and tidy*
  • Whenever I want to talk about anything privately I am able to do so in a quiet area*
  • I always feel well treated when I call to make an appointment or visit*
  • I have confidence in the knowledge and abilities of the dentists, hygienists and others involved in providing my dental care*
  • I'm always treated with dignity, gentleness and care by the dentist and others*
  • My opinion is always taken into account when my treatment options are being discussed and agreed*

  • Please answer the specific questions about your last visit

  • I was kept waiting beyond the time of my appointment:*
  • The dentist/hygienist talked to me about ways that I can prevent gum or tooth problems:*
  • I would know how to make a complaint about my treatment today if I needed to:
  • The dentist/hygienist explained the treatment options including risks and benefits*
  • I knew how much I would have to pay for treatment, before I started it*
  • Was your treatment:*
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  • Thank you

    For taking the time to complete this survey. If you would like us to respond personally to any issues you have raised please provide your name and telephone number/e-mail address so that we can contact you.
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