Please give us your valuable feedback
The information available to me (e.g., in leaflets at reception, website) covers all that I need to know about using the practice's services and looking after my dental care
*
Totally disagree
Part disagree
Neither agree nor disagree
Part agree
Fully agree
Not Applicable
I'm usually able to book appointments at times that suit me
*
Totally disagree
Part disagree
Neither agree nor disagree
Part agree
Fully agree
Not Applicable
When I have to pay for services, I believe the practice provides fair value for money
*
Totally disagree
Part disagree
Neither agree nor disagree
Part agree
Fully agree
Not Applicable
It's easy for me to enter and move around the building
*
Totally disagree
Part disagree
Neither agree nor disagree
Part agree
Fully agree
Not Applicable
The reception, treatment room and other parts of the practice are always clean, comfortable and tidy
*
Totally disagree
Part disagree
Neither agree nor disagree
Part agree
Fully agree
Not Applicable
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Whenever I want to talk about anything privately I am able to do so in a quiet area
*
Totally disagree
Part disagree
Neither agree nor disagree
Part agree
Fully agree
Not Applicable
I always feel well treated when I call to make an appointment or visit
*
Totally disagree
Part disagree
Neither agree nor disagree
Part agree
Fully agree
Not Applicable
I have confidence in the knowledge and abilities of the dentists, hygienists and others involved in providing my dental care
*
Totally disagree
Part disagree
Neither agree nor disagree
Part agree
Fully agree
Not Applicable
I'm always treated with dignity, gentleness and care by the dentist and others
*
Totally disagree
Part disagree
Neither agree nor disagree
Part agree
Fully agree
Not Applicable
My opinion is always taken into account when my treatment options are being discussed and agreed
*
Totally disagree
Part disagree
Neither agree nor disagree
Part agree
Fully agree
Not Applicable
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Please answer the specific questions about your last visit
I was kept waiting beyond the time of my appointment:
*
By no time at all
By less than 5 minutes
By between 5 and 15 minutes
By more than 15 minutes
The dentist/hygienist talked to me about ways that I can prevent gum or tooth problems:
*
Yes
No
I can't remember
I would know how to make a complaint about my treatment today if I needed to:
Yes, I'm aware that the practice has a procedure for this
No
I'm not sure
The dentist/hygienist explained the treatment options including risks and benefits
*
Yes
No
I can't remember
I knew how much I would have to pay for treatment, before I started it
*
Yes
No
I can't remember
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Was your treatment:
*
NHS
Private
Both NHS and Private
Not sure
My dentist's name is
*
My dentist's name is
*
Please Select
Maria Abril Hurtado
Nikoletta Kafantari
Nader Fallah
Colin Bunce
Sara-Jane Salman
On a scale of 1 to 10, where 1 means "not at all" and 10 means "definitely", please score how likely you would be to recommend our practice to another person:
*
Please Select
1
2
3
4
5
6
7
8
9
10
Please briefly say why you chose this score
Comments and suggestions
Date of survey
/
Day
/
Month
Year
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Thank you
For taking the time to complete this survey. If you would like us to respond personally to any issues you have raised please provide your name and telephone number/e-mail address so that we can contact you.
Name
Telephone number
Email
example@example.com
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