zooza scoring

1
Do you have a franchise?* This field is required.
Not yet, but I am thinking about becoming a franchisee
Yes, I am already a franchisee
Yes - I am a franchisor
Other
2
What is your role in your business?* This field is required.
I am the business owner
I manage the business (but don't own it)
I run operations or help with admin
There is no business yet, but I am planning to start one
Other
3
For whom do you provide your courses or classes?Optional.
Kids
Adults
Both
4
What type of courses or classes do you provide?Optional. Please select all that apply.
Sports and Physical Activities
Science and Technology
Languages
Math and Logic
Social Sciences and Humanities
Arts and Crafts
Performing Arts
Lifestyle and Practical Skills
Adventure and Exploration
Other
5
How many instructors do you have (other than yourself, approximately)?Optional.
6
How many locations (or branches) do you operate?Optional.
Just the 1
2 or more, in one city
2 or more and they are multi-city
We operate in more than one country
Other
7
Do you have other employees/team members to help you with course admin and management (even if they are not full-time)?Please select all that apply.
Admin assistant(s)
Operations manager
IT support staff
Not yet
Other
8
How many clients approximately do you serve now?* This field is required.
100 or less
More than 100 but less than 400
More than 400 but less than 1000
More than a 1000
9
Assess your current business health* This field is required.How confident are you in the overall health and success of your business, considering factors such as financial stability, operational efficiency, customer satisfaction, and growth prospects? Scale: 1 - not at all confident; 10 - absolutely confident
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10
Where do you see your business in 3 years?* This field is required.Check all that apply
Expand client base or course offerings
Diversify portfolio with more products/courses
Open new locations
Explore licensing or franchising options
Stabilize/professionalize business before growth
Other
11
What keeps you awake at night?* This field is required.Please rate each line on a scale 1-5, where 1 - Not an issue for me; and 5 - Very relevant to me
I am the only one responsible for running the whole businness, it's overwhelming.
I don't know how to get more people to try out what I offer.
It is difficult to retain clients.
I am surviving, but not profitable.
I have a community of potential customers but struggle to sell to them
I struggle with online marketing.
I have too many priorities, I don't know where to turn first.
My website does not let my clients book courses directly (or I don't have one yet)
I struggle with setting the right prices for my offering
It's difficult for me to delegate, I don't want to lose control
I have no course management system or don't know how to start with one
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Very relevant to me
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I am the only one responsible for running the whole businness, it's overwhelming.
I don't know how to get more people to try out what I offer.
It is difficult to retain clients.
I am surviving, but not profitable.
I have a community of potential customers but struggle to sell to them
I struggle with online marketing.
I have too many priorities, I don't know where to turn first.
My website does not let my clients book courses directly (or I don't have one yet)
I struggle with setting the right prices for my offering
It's difficult for me to delegate, I don't want to lose control
I have no course management system or don't know how to start with one
Not an issue for me
Slightly relevant to me
Moderately relevant to me
Relevant to me
Very relevant to me
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12
Out of these challenges, which one would you say is the biggest barrier to your growth right now?* This field is required.
Overwhelmed as sole business operator
Need to increase client acquisition
Client retention challenges
Survival mode, lacking profitability
Difficulty converting potential customers
Struggling with online marketing
Prioritization overwhelm
Lack of direct booking system on website
Pricing strategy struggles
Difficulty with delegation and control
Lack of course management system
13
What keeps you awake at night?* This field is required.Please rate each line on a scale 1-5, where 1 - Not an issue for me; and 5 - Very relevant to me
I think I may need an an assisstant or administrator but I don't know if they will be worth hiring
I am still the only one responsible for running the whole businness, it's overwhelming.
We need to be more effective, I feel like we are drowning in admin work
Making sure parents are paying on time is a huge pain
I am not sure that the pricing of our offering is right.
We'd like to expand our offering beyond courses, but it's a huge pain
We struggle with online marketing.
Unsure if cooperations would be good for us (e.g. experts, other service providers)
We don't know how business is doing financially
Business is going well now, but we are not sure what would bring us more growth.
We miss opportunuties to upsell to existing clients.
I am not sure if our data is protected from loss or theft.
Our course management software is slowing us down
Not an issue for me
Slightly relevant to me
Moderately relevant to me
Relevant to me
Very relevant to me
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I think I may need an an assisstant or administrator but I don't know if they will be worth hiring
I am still the only one responsible for running the whole businness, it's overwhelming.
We need to be more effective, I feel like we are drowning in admin work
Making sure parents are paying on time is a huge pain
I am not sure that the pricing of our offering is right.
We'd like to expand our offering beyond courses, but it's a huge pain
We struggle with online marketing.
Unsure if cooperations would be good for us (e.g. experts, other service providers)
We don't know how business is doing financially
Business is going well now, but we are not sure what would bring us more growth.
We miss opportunuties to upsell to existing clients.
I am not sure if our data is protected from loss or theft.
Our course management software is slowing us down
Not an issue for me
Slightly relevant to me
Moderately relevant to me
Relevant to me
Very relevant to me
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14
Out of these challenges, which one would you say is the biggest barrier to your growth right now?* This field is required.
Uncertainty about hiring assistant or administrator
Overwhelmed as sole business operator
Burdened by administrative tasks
Challenges with timely client payments
Doubts about pricing strategy
Difficulty expanding beyond courses
Struggles with online marketing
Uncertainty about collaborations with experts or service providers
Lack of financial clarity
Seeking avenues for further growth
Missing opportunities for upselling
Concerns about data security
Hindered by sluggish course management software
15
What keeps you awake at night?* This field is required.Please rate each line on a scale 1-5, where 1 - Not an issue for me; and 5 - Very relevant to me
Parents communicate in too many different channels, and they expect responses right away
Delegation is difficult because of fear of losing control.
We have a segment/community of potential customers but struggle to grow
We'd like more useful feedback directly from parents and clients
Our website is inflexible and out of date.
Admin costs are too high
We are surviving, but not profitable.
Technology is evolving too fast, and it's difficult to innovate and upgrade what we do
We miss opportunuties to upsell to existing clients.
Our course management software is slowing us down
Not an issue for me
Slightly relevant to me
Moderately relevant to me
Relevant to me
Very relevant to me
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Parents communicate in too many different channels, and they expect responses right away
Delegation is difficult because of fear of losing control.
We have a segment/community of potential customers but struggle to grow
We'd like more useful feedback directly from parents and clients
Our website is inflexible and out of date.
Admin costs are too high
We are surviving, but not profitable.
Technology is evolving too fast, and it's difficult to innovate and upgrade what we do
We miss opportunuties to upsell to existing clients.
Our course management software is slowing us down
Not an issue for me
Slightly relevant to me
Moderately relevant to me
Relevant to me
Very relevant to me
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16
Out of these challenges, which one would you say is the biggest barrier to your growth right now?* This field is required.
Parents communicate in too many different channels, and they expect responses right away
Delegation is difficult because of fear of losing control.
We have a segment/community of potential customers but struggle to grow
We'd like more useful feedback directly from parents and clients
Our website is inflexible and out of date.
Admin costs are too high
We are surviving, but not profitable.
Technology is evolving too fast, and it's difficult to innovate and upgrade what we do
We miss opportunuties to upsell to existing clients.
Our course management software is slowing us down
17
What keeps you awake at night?* This field is required.Please rate each line on a scale 1-5, where 1 - Not an issue for me; and 5 - Very relevant to me.
We'd like more useful feedback directly from parents and clients
Technology is evolving too fast, and it's difficult to innovate and upgrade what we do
We need to be more effective, our processes are inefficient (or do not exist)
Business is going well now, but we are not sure what would bring us more growth.
We spend a lot of time on parent/clients reminders and notifications
We have a segment or community of potential customers but struggle to grow in it
We need more clarity in our finances: unclear reports, no KPIs or indicators, etc.
We struggle with building up our team(s), finding and retaining people
I am not sure if our data is protected from loss or theft.
Our course management software is slowing us down
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Slightly relevant to me
Moderately relevant to me
Relevant to me
Very relevant to me
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We'd like more useful feedback directly from parents and clients
Technology is evolving too fast, and it's difficult to innovate and upgrade what we do
We need to be more effective, our processes are inefficient (or do not exist)
Business is going well now, but we are not sure what would bring us more growth.
We spend a lot of time on parent/clients reminders and notifications
We have a segment or community of potential customers but struggle to grow in it
We need more clarity in our finances: unclear reports, no KPIs or indicators, etc.
We struggle with building up our team(s), finding and retaining people
I am not sure if our data is protected from loss or theft.
Our course management software is slowing us down
Not an issue for me
Slightly relevant to me
Moderately relevant to me
Relevant to me
Very relevant to me
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18
Out of these challenges, which one would you say is the biggest barrier to your growth right now?* This field is required.
We'd like more useful feedback directly from parents and clients
Technology is evolving too fast, and it's difficult to innovate and upgrade what we do
We need to be more effective, our processes are inefficient (or do not exist)
Business is going well now, but we are not sure what would bring us more growth.
We spend a lot of time on parent/clients reminders and notifications
We have a segment or community of potential customers but struggle to grow in it
We need more clarity in our finances: unclear reports, no KPIs or indicators, etc.
We struggle with building up our team(s), finding and retaining people
I am not sure if our data is protected from loss or theft.
Our course management software is slowing us down
19
As a franchisor, what are the unique challenges you face? * This field is required.Please rate each line on a scale 1-5, where 1 - Not an issue for me; and 5 - Very relevant to me.
It’s difficult to maintain consistent quality across franchisees
We can’t seem to recruit quality franchisees, or there is high churn
We are worried about our methodology or materials getting copied by others
Reporting from franchisees is unreliable
Difficulty differentiating us from competitors
We struggle with software solutions not robust enough for our needs
We are losing touch with our ultimate customers, the kids and their parents
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It’s difficult to maintain consistent quality across franchisees
We can’t seem to recruit quality franchisees, or there is high churn
We are worried about our methodology or materials getting copied by others
Reporting from franchisees is unreliable
Difficulty differentiating us from competitors
We struggle with software solutions not robust enough for our needs
We are losing touch with our ultimate customers, the kids and their parents
Not an issue for me
Slightly relevant to me
Moderately relevant to me
Relevant to me
Very relevant to me
Row 0, Column 0Row 0, Column 1Row 0, Column 2Row 0, Column 3Row 0, Column 4
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Out of these challenges, which one would you say is the biggest barrier to your growth right now?* This field is required.
Consistency challenges in franchisee quality
Difficulty recruiting and retaining quality franchisees
Concerns about methodology or materials being copied
Unreliable reporting from franchisees
Trouble standing out from competitors
Struggles with inadequate software solutions
Disconnect from ultimate customers: kids and parents
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Is there any other importnat challenge or barrier to your growth you are facing right now?Also let us know you have any questions or comments for us:
Huge
Large
Normal
Small
Ok
Ok
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One last question: Which profile fits you best?Self-awareness is key for anyone who manages a business. Which of these 4 entrepreneurial personality profiles would you most identify with? (Optional.)
I like to move fast and embrace challenges, even problems. I may have a competitive streak. I keep my wits about me, I tend to be logical and quantitative. I like winners - and I like to win.
I like when things are in order and they work. People describe me as methodical, practical, and detail-oriented. I tend to manage risk or avoid it if I can't control it. I'm well-rounded, and I like stability.
I connect people, forge networks and cooperations. I can easily foster consensus, draw people together, facilitate a group. People tend to like spending time with me. They would describe me as empathic - I tend to understand them.
I like inspiring people with possiblities. I see the big picture, and I don't get bogged down in details. I trust my instincts, and I like to take risks. People tell me I bring energy and creativity wherever I go.
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