Deposit and Cancellation Policy
Reservation: To secure your makeup services for your event, a non-refundable deposit of $75 is required at the time of booking. This deposit will be applied towards the total cost of your makeup services.
Payment Method: The deposit can be paid via cash, credit/debit, zelle , as specified by Alter'd Image Inc.
Cancellation:
Cancellation by Client: If you need to cancel or reschedule your makeup services, please notify Alter'd Image Inc. as soon as possible. The following cancellation policy applies:
Cancellation 30 days or more before the scheduled event: The deposit will be forfeited.
Cancellation within 30 of the scheduled event: The full fee for the scheduled services will be charged.
Cancellation by Alter'd Image Inc. : In the unlikely event that Alter'd Image Inc. must cancel your booking due to unforeseen circumstances (e.g., illness or emergency), every effort will be made to find a suitable replacement artist. If a replacement cannot be arranged, Alter'd Image Inc. will refund the full deposit paid by the client.
Changes to Services:
Service Adjustments: Any changes to the number of makeup services required must be communicated at least 7 before the scheduled event. Alter'd Image Inc. will make every effort to accommodate such changes.
Late Arrival:
Client's Punctuality: Clients are requested to be punctual and ready for their makeup appointment. Delays caused by late arrivals may result in a reduced makeup application time. The full fee for the scheduled services will still apply.
By booking makeup services, you agree to the terms and conditions outlined in this deposit and cancellation policy. If you have any questions or require further clarification, please do not hesitate to contact us.