ORDER CONFIRMATION

ORDER CONFIRMATION

The order confirmation form protects you (Customer) and AHCLLC/HBJcollections from any fraud related purchases. This form is an authorization of purchase from you (Customer) to HBJcollections. You must complete this entire form after in order for AHCLLC/HBJcollections to process your order . We will record this document and can send you a copy at your discretion. Thank you for choosing HBJcollections
ORDER NUMBER
NAME

First NameLast Name
PHONE NUMBER

Area CodePhone Number
EMAIL
example@example.com
BY SIGNING, I AGREE TO THE TERMS

REFUND & EXCHANGE POLICY

All sales are final. Due to the custom and hygienic nature of our products, HBJ Collections / Atiba Hair Care LLC does not offer refunds or exchanges unless an error has occurred on our behalf.

HBJ Collections / Atiba Hair Care LLC is not responsible for improper sizing or fit. Customers are solely responsible for accurately measuring their head prior to purchasing a unit. By completing a purchase, you acknowledge that you have reviewed all sizing information and product details before placing your order.

Processing time refers to the time required to prepare and finalize your order before shipment. Shipping time refers to the delivery timeframe once the order has been transferred to the carrier. Processing times may vary during peak seasons, promotional periods, or high-volume sales events.

Processing, Shipping & Order Fulfillment

Please allow the following processing times:

1–3 business days order confirmation

2–5 business days ready-to-ship wigs.

5–10 business days for pre-made wigs, hair bundles, lace frontals, lace closures, and standard extension products.

14–30 business days for fully custom handmade units and Build-A-Wig orders & custom color orders.

HBJ Collections reserves up to 30 business days to complete and fulfill an order when necessary due to production scheduling, inventory availability, or operational demands.

Order Errors & Claims

If you believe an error has occurred with your order, you must notify our customer service team within 48 hours of delivery by emailing info@ahclv.com. Your order number must be included in the subject line. Claims submitted outside of this timeframe may not be eligible for review. We accept responsibility only for verified errors made by HBJ Collections.

Payment & Dispute Policy

By completing your purchase, you acknowledge and agree to our no-refund, no-exchange policy. HBJ Collections reserves the right to review, investigate, and formally respond to any payment disputes or chargebacks in accordance with financial institution and card network regulations.
SHIPPING ADDRESS

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
BILLING ADDRESS

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
FILE UPLOAD ( PLEASE UPLOAD ID FOR VERIFICATION PURPOSES)

Cancelof
FILE UPLOAD ( PLEASE UPLOAD CARD USED FOR YOUR ORDER SHOWING LAST 4 DIGITS AND NAME ONLY)

Cancelof
BY SIGNING YOU ARE AGREEING TO TERMS AND CONDITIONS https://hbjcollections.com/policies/terms-of-service
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